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For Companies At a Glance
- Tasks: Support students in their learning journey and manage administrative tasks for Global Online and TNE programmes.
- Company: Join Edinburgh Napier University, a diverse and inclusive institution committed to student success.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real difference in students' lives while developing your administrative skills.
- Qualifications: Prior administrative experience and strong IT skills are essential.
- Other info: Flexible working environment with excellent career development opportunities.
The predicted salary is between 26093 - 31236 £ per year.
We are seeking to appoint enthusiastic individuals to join our TNE & Global Online team within the International Operations and Student Recruitment service. As an International Operations Administrator, you will provide effective and dedicated administrative and student support to our Global Online programmes and/or transnational education (TNE) programmes delivered overseas, allowing students to complete an Edinburgh Napier qualification from their home location.
The Opportunity
In this role, you will undertake a wide range of administrative responsibilities to support students throughout their learning journey. Key duties involve maintaining accurate student records and preparing for and supporting academic boards, including committee servicing. The available positions sit within one of two areas: Global Online or International Programmes (TNE). While both are part of the same wider team, successful candidates will be appointed to primarily support one of these areas.
- Within Global Online, you will help deliver an excellent student experience by responding to their enquiries via online platforms and telephone. You will work closely with academic colleagues and support our international recruitment agents with administrative processes.
- Within International Programmes (TNE), you will develop strong working relationships with overseas partners and provide ongoing programme support, including arranging travel. You will work closely with academic colleagues, supporting the delivery of flying-faculty, blended and franchise programmes.
What we'll need from you
- You should have prior administrative experience, preferably in further or higher education. Demonstrable experience of IT, particularly spreadsheets and databases, is essential.
- Strong organisational skills, with the ability to plan and prioritise your own workload to meet deadlines.
- Excellent attention to detail, ensuring accuracy across all tasks.
- Strong written and verbal communication skills, whilst being aware of the needs of a diverse group of students.
- Effective teamwork skills, working collaboratively with others to deliver a high standard of service.
- The ability to build effective relationships with students, academic staff, and external stakeholders.
- A creative, solutions-focused approach, helping to identify opportunities for service improvement and implement best practice.
- Flexibility with a willing approach to meet the peaks and troughs of workload throughout the year is required.
- Adaptability, with a positive approach to change and new challenges.
Our Excellent Benefits Package:
- Salary: Grade 3, £26,093 - £31,236 per annum
Additional Information
- Applications encouraged before 6th May.
- Interviews: 20th and 21st at Sighthill campus (face to face)
- The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
- Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status.
International Operations Administrator in Edinburgh employer: Edinburgh Napier University
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Operations Administrator in Edinburgh
✨Tip Number 1
Get to know the company! Research Edinburgh Napier and its values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles. Think about your past experiences and how they relate to the skills they're looking for, like organisation and communication.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work in the International Operations team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace International Operations Administrator in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of International Operations Administrator. We want to see how you can contribute to our Global Online or TNE programmes!
Show Off Your Organisational Skills: Since this role involves a lot of administrative tasks, be sure to showcase your strong organisational skills. Give examples of how you've successfully managed your workload and met deadlines in previous roles.
Communicate Clearly: Strong written communication is key for this position. Keep your application clear and concise, and don’t forget to proofread! We love attention to detail, so make sure there are no typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Edinburgh Napier University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an International Operations Administrator. Familiarise yourself with the key duties mentioned in the job description, such as maintaining student records and supporting academic boards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since strong organisational skills are crucial for this position, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will show that you can handle the demands of the job.
✨Communicate Clearly and Confidently
As you'll be interacting with students and academic staff, it's essential to showcase your excellent communication skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview, demonstrating your interest in the role and the team.
✨Emphasise Your Teamwork Abilities
This role requires effective teamwork, so think of specific instances where you've collaborated with others to achieve a common goal. Highlight your ability to build relationships with diverse groups, as this will resonate well with the interviewers looking for someone who can work harmoniously within their team.