We are currently looking for an Admissions Administrator within our International Operations and Student Recruitment professional services directorate.
The Admissions team is responsible for ensuring an efficient, responsive, and fair admissions process for applicants, ensuring procedures are carried out in accordance with the requirements of external bodies such as UKVI, UCAS and the QAA Code of Practice framework. The team makes centralised decisions on undergraduate and postgraduate applications (UK/Overseas); manages the admissions process to meet student population targets; and plans and manages the annual clearing and confirmation operation.
The Role
One of your key roles will be to work in partnership with staff in Academic Schools, International Operations and Student Recruitment and other professional services to provide information and advice on admissions functions.
The Admissions Administrator will assist with all aspects of the admissions process, including the acknowledgement, recording, and monitoring of applications and, where appropriate arranging interviews to ensure that applications are processed in an efficient, effective, and transparent manner.
As well as processing all applications in accordance with agreed procedures, making centralised decisions on applications or referring queries to School staff as appropriate, you will also contribute to the annual clearing and confirmation operations to deliver an efficient and customer focused service to a high volume of enquirers and applicants.
You will also provide full support and advice to academic staff, students, applicants, and others, dealing with a wide range of enquiries about the professional admissions services provided by the University and acting as the first point of contact for these functions.
Additionally, you will have the opportunity to represent the admissions team at relevant events including Open Days and Offer Holder Visit Days.
What we're looking for
Demonstrable experience of working in a customer service environment
Excellent verbal and written communication skills
High level of accuracy and attention to detail
Excellent IT skills including use of Microsoft Office, and data inputting skills
Ability to work well in a team
Self‐motivating with the ability to use own initiative and prioritise workloads
Our Excellent Benefits Package
At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:
Minimum of 41 days annual leave, calculated pro rata
Employer pension contributions of 17.6%
A wide range of learning and development opportunities
Maternity, paternity, adoption and shared parental leave
Access to our benefits platform Vivup which includes huge range of discounts across the UK's major retailers, health care discounts and Cycle to Work
Additional Information
Salary: £26,093 - £31,236 per annum, calculated pro rata
Closing date: 17th June
Interviews: Week of 29th of June
The University is unable to sponsor the employment of international workers in this role on the Skilled Worker visa route. International applicants will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
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Contact Details:
Edinburgh Napier University Recruitment Team
