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For Companies At a Glance
- Tasks: Support student recruitment and enhance the experience for enquirers and applicants.
- Company: ENU, a supportive university with a focus on ambition and achievement.
- Benefits: 41 days annual leave, generous pension contributions, and discounts on major retailers.
- Why this job: Join a dynamic team making a real difference in student recruitment.
- Qualifications: Strong communication skills and a passion for supporting students.
- Other info: Access to learning opportunities and inclusion networks for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Our Excellent Benefits Package:
At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:
- Minimum of 41 days annual leave (including 10 fixed holidays at Easter and Christmas) and the option to purchase additional annual leave
- Generous employer pension contributions
- A wide range of learning and development opportunities
- Opportunity to join our staff inclusion and support networks
- Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work
- Access to our Employee Assistance Programme
The Team:
The Enquirer and Applicant Experience team undertakes work that is key to supporting the achievement of the university’s student recruitment targets.
Enquiry Management Administrator in Dalkeith employer: Edinburgh Napier University
Contact Detail:
Edinburgh Napier University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiry Management Administrator in Dalkeith
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ENU on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching ENU's values and recent achievements. We want to show that we’re not just a good fit for the role, but also for the culture. Tailor our answers to reflect how we align with their mission.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This helps us get comfortable with common questions and boosts our confidence when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the best fit!
We think you need these skills to ace Enquiry Management Administrator in Dalkeith
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Enquiry Management Administrator role. We want to see how you can contribute to our team and support student recruitment targets!
Showcase Your Passion: Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about helping students and improving their experience. Share any relevant experiences that demonstrate your commitment.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Edinburgh Napier University
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enquiry Management Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the university's student recruitment targets. This will help you articulate how your skills align with their needs.
✨Showcase Your Customer Service Skills
Since this role involves supporting enquirers and applicants, be ready to share examples of your previous customer service experiences. Highlight situations where you resolved issues or improved a process, as this demonstrates your ability to enhance the applicant experience.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, learning opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Emphasise Your Adaptability
The Enquirer and Applicant Experience team likely faces changing demands. Share examples of how you've adapted to new challenges in past roles. This will illustrate your flexibility and readiness to thrive in a dynamic environment.