At a Glance
- Tasks: Lead and support 10 care homes, driving excellence and quality across the region.
- Company: Care Concern Group, a leader in providing high-quality care services.
- Benefits: Competitive salary, 20% bonus, pension, and private medical insurance.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a significant impact on residents' lives while developing your leadership skills.
- Qualifications: Experience in care management and strong leadership abilities.
The predicted salary is between 70000 - 70000 £ per year.
Care Concern Group is delighted to offer an exceptional opportunity for a Regional Support Manager to play a key leadership role across our Edinburgh, Midlothian and Lothian region. This is a senior, visible leadership position where you will shape performance, strengthen quality, and support the continued growth of a diverse portfolio of 10 care homes.
Supporting a portfolio of 10 care homes across Edinburgh, Midlothian and Lothian, this role offers both scale and variety, spanning a mix of well-established, high-performing services alongside newer and developing homes. The region demonstrates consistently strong quality outcomes, with homes recognised for positive Care Inspectorate performance and high levels of resident satisfaction.
This breadth creates a dynamic and rewarding environment, where the focus is on sustaining excellence in established homes while continuing to embed standards, strengthen performance, and build momentum in others. The result is a balanced portfolio with clear opportunity to drive consistency, elevate quality, and support each service in reaching its full potential.
Reporting to the Regional Director, you will act as a trusted partner to Home Managers, providing hands-on support, strategic guidance, and leadership across all aspects of care, compliance, and commercial performance. Someone who leads from the front, brings clarity to complexity, and drives meaningful, lasting improvement.
This is a role where a significant and lasting impact can be made across the region. The position centres on leading, coaching, and developing Home Managers and senior teams to deliver consistently high standards of care and performance, while strengthening clinical governance, compliance, and overall quality across all homes.
A key focus will be supporting performance improvement and turnaround activity where required, alongside driving occupancy, financial performance, and sustainable growth. Success in the role will involve embedding a culture of accountability, engagement, and continuous improvement, while building strong and trusted relationships with residents, families, regulators, and wider stakeholders.
With a clear commitment to person-centered care, the role ensures that every resident experience reflects excellence. Balancing quality with commercial awareness, the position plays a critical role in ensuring that decision-making supports both resident wellbeing and long-term organisational success.
Regional Support Manager employer: Edinburgh, Midlothian & Lothian
Care Concern Group is an outstanding employer, offering a dynamic and rewarding work environment in the heart of Edinburgh, Midlothian, and Lothian. With a strong focus on employee growth, you will have the opportunity to lead and develop high-performing teams across a diverse portfolio of care homes, supported by competitive benefits including a generous salary, bonus structure, and private medical insurance. Our culture prioritises person-centred care, accountability, and continuous improvement, ensuring that every team member can make a meaningful impact while enjoying a fulfilling career.
Contact Details:
Edinburgh, Midlothian & Lothian Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Support Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Edinburgh, Midlothian & Lothian.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Edinburgh, Midlothian & Lothian.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Edinburgh, Midlothian & Lothian, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Regional Support Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Edinburgh, Midlothian & Lothian.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Edinburgh, Midlothian & Lothian.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Edinburgh, Midlothian & Lothian. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Edinburgh, Midlothian & Lothian. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Edinburgh, Midlothian & Lothian
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Edinburgh, Midlothian & Lothian’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
