Operations Supervisor JD
Salary- £30,117 per annum (£16.23 per hour)
Hours- Full-time, 35.75 hours per week ( 3 weeks shift pattern, mix of early and lates. Earliest start is 6.00am and latest finish is 9.15pm with 1 weekend out of 3)
Contract- Temporary, until 31st of December 2026
Location- Gracemount Leisure Centre
Are you looking to take the next step and challenge yourself in a new role?
We are looking for a motivated and people-focused colleague to join us as an Operations Supervisor at Gracemount Leisure Centre. This is agreat opportunity for someone who wants to build their confidence, take on more responsibility, and gain hands-on experience leading shifts and supporting a busy venue.
What You'll Do:
- Support the day-to-day operation of the venue and lead shifts effectively
- Lead, motivate, and support team members to deliver excellent customer service
- Help maintain a safe, welcoming, and professional environment for staff and customers
- Resolve customer enquiries and complaints in a calm and professional manner
- Ensure health and safety procedures and operational standards are followed
What You'll Bring:
- A positive and proactive attitude with a willingness to learn
- Strong communication and interpersonal skills
- The ability to stay organised and make decisions in a fast-paced environment
- Excellent customer service skills and confidence dealing with a range of situations
- Experience leading, supporting, or motivating others would be beneficial
Closing Date- Sunday, 20th September
Assessment Date- Monday, 28th Sept
Assessment Location- Gracemount Leisure Centre
We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.
Registered Scottish Charity No: SC027450
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Operations Supervisor employer: Edinburgh Leisure
Edinburgh Leisure is an excellent employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality and customer service. With generous benefits such as a substantial holiday allowance, pension contributions, and complimentary access to gym facilities, employees are encouraged to grow both personally and professionally in a dynamic environment at the Edinburgh International Climbing Arena. Join us to be part of a team that values positivity and connection with our community.
