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- Tasks: Deliver excellent customer service and maintain a clean, welcoming environment.
- Company: Join a dynamic team across various locations in Edinburgh.
- Benefits: Generous holiday allowance, paid sick leave, and free fitness centre membership.
- Other info: Flexible part-time hours with opportunities for career growth and training.
- Why this job: Perfect for those who love sports and want to make a difference in the community.
- Qualifications: Enthusiastic attitude and experience in customer service are essential.
The predicted salary is between 25005 - 25470 £ per year.
Salary: £25,005 - £25,470 per annum (pro‑rate for part‑time, £13.45 - £13.70 per hour)
Hours: Part‑time (9.5 – 20 hours per week)
Contract: Permanent and seasonal
Location: Various locations across Edinburgh
What You’ll Do:
- Deliver great customer service as a first point of contact, ensuring customers’ needs are met.
- Prepare our venues by setting up and taking down equipment, providing customers with a clean, safe, welcoming environment that is ready to use.
- Keep everything clean, tidy, and presentable, including litter picking, cleaning toilets, changing rooms and windows.
- Work closely with colleagues to ensure bookings are managed efficiently and effectively in line with our standards, leading to exceptional customer satisfaction.
What You’ll Bring:
- Positive, enthusiastic approach with experience in a customer‑facing role.
- Clear and confident communication skills, with the ability to listen and adapt your approach to different customers.
- Good organisational skills and the ability to prioritise tasks in a busy, fast‑paced environment.
- The ability to follow procedures, work with basic numerical information and complete simple records or reports accurately.
- Basic IT skills, including confidence using systems such as MS Office, with the ability to learn new software quickly.
What We Offer:
- Generous holiday allowance (32 days, rising with service up to 40 days)
- Paid sick leave
- Company pension (with employee contributions matched up to 12%)
- Opportunities for training, career growth and development
- Free membership across all our centres with access to fitness classes, gyms, and swimming pools
- Cycle‑to‑work scheme
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)
Sports Attendant roles:
- Craigmount High School – Permanent – 16.5 hours per week; Shifts: Tuesday, Monday, Tuesday, Thursday 17:15 – 22:00, Monday to Sunday, mix of early and back shifts (earliest start 6:15, latest finish 21:15)
- Tumbles at Portobello – Permanent – 15 hours per week; Shifts: Saturday
Sports and Leisure Attendants in Edinburgh employer: Edinburgh Leisure
Contact Detail:
Edinburgh Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports and Leisure Attendants in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for customer service roles, like how you handle difficult customers or prioritise tasks. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 3
Dress the part! Even if the role is casual, showing up looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sports and Leisure Attendants in Edinburgh
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer-facing roles. We want to see how you've delivered great service in the past, so share specific examples that showcase your positive and enthusiastic approach!
Tailor Your Application: Take a moment to read through the job description and match your skills to what we’re looking for. We love it when applicants show they understand the role and can adapt their communication style to different customers.
Keep It Clean and Tidy: Just like we expect our venues to be presentable, your application should be too! Make sure it’s well-organised, free of typos, and easy to read. A tidy application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Edinburgh Leisure
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sports and Leisure Attendant involves. Familiarise yourself with the job description and think about how your experience aligns with the responsibilities, like delivering great customer service and maintaining a clean environment.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to meet a customer's needs or resolved a tricky situation.
✨Demonstrate Teamwork
This job requires working closely with colleagues, so be prepared to discuss your teamwork skills. Share experiences where you collaborated effectively with others, highlighting your ability to communicate clearly and adapt to different team dynamics.
✨Be Ready for Practical Questions
Expect some practical questions related to the tasks you'll be doing, like setting up equipment or keeping areas tidy. Think about how you would approach these tasks and be ready to explain your thought process during the interview.