At a Glance
- Tasks: Prepare delicious meals and serve customers with a smile in a fun environment.
- Company: Join Europe’s largest indoor climbing arena and be part of an exciting team.
- Benefits: Enjoy free membership, generous holidays, and discounts at various retailers.
- Other info: Flexible shifts to fit around your studies or other commitments.
- Why this job: Make unforgettable experiences for visitors while developing your skills in hospitality.
- Qualifications: Food hygiene certification and previous customer service experience preferred.
The predicted salary is between 23424 - 23424 £ per year.
Contract - Full-Time - 35.75 hours and Part-Time - 23 hours, Permanent
Salary - £23,424 per annum (pro-rata)
Location - EICA, Ratho, South Platt Hill, Newbridge EH28 8AA
Become a proud team member of Europe’s largest indoor climbing arena and help us provide an unforgettable experience to every visitor. Our state-of-the-art facility is a great adventure destination, a world-class attraction that offers adrenaline-rushing fun for children and adults.
Responsibilities
- Preparing a range of simple meals, hot & cold drinks, and serving all customers efficiently and with a friendly attitude.
- Keeping the café and kitchen areas clean and welcoming by clearing tables, recycling food items, and ensuring overall cleanliness.
- Replenishing and monitoring stock items.
- Handling card transactions accurately, ensuring all sales are processed smoothly.
- Participating in regular training sessions to keep your skills and knowledge up to date.
Qualifications
- REHIS Elementary Food Hygiene certificate and barista training.
- Previous hospitality experience demonstrating exceptional customer service.
- Experience in basic food preparation and food assembly to comply with Food Safety & HACCP.
- Excellent interpersonal and communication skills and the ability to engage and connect with a varied customer base.
Benefits
- FREE membership across all our centres with access to fitness centres, gyms, and swimming pools.
- Opportunities for training, career growth and development.
- Generous holiday allowance (32 days, rising with service up to 40 days).
- Shift work which may fit around other commitments.
- Cycle-to-work scheme.
- Paid sick leave.
- Company pension.
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing and electronics shops, on insurance and healthcare and much more).
Shift Options
- Part-time – 23 hours per week (Monday – 11:45-20:15; Tuesday – 8:00-16:30 and Wednesday – 9:00-16:30).
- Full-time – 35.75 hours per week (Monday – 9:30-17:00; Tuesday – 12:30-20:15; Wednesday – 10:00-18:00; Thursday – 8:00-15:30 and Sunday – 8:30-16:00).
Please note you must be able to commute to Edinburgh International Climbing Arena: Ratho, South Platt Hill, Newbridge, EH28 8AA. If you are ready to deliver great customer service in a safe and clean environment for our customers to enjoy, we would love to meet you! Please register your application and a member of the team will be in touch once it is submitted.
Catering Assistant employer: Edinburgh Leisure
Edinburgh Leisure is an excellent employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality and customer service. With generous benefits such as a substantial holiday allowance, pension contributions, and complimentary access to gym facilities, employees are encouraged to grow both personally and professionally in a dynamic environment at the Edinburgh International Climbing Arena. Join us to be part of a team that values positivity and connection with our community.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. Understanding their values and culture will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable. A good first impression can go a long way, especially in a customer-facing role like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely enjoy providing great service and creating memorable experiences for customers.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in hospitality or food preparation. We love seeing how your past experiences can contribute to our team, so don’t hold back on those details!
Keep It Clean and Professional:Just like we keep our café and kitchen areas tidy, your application should be neat and well-organised. Use clear language, check for typos, and make sure it’s easy to read. First impressions matter!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and get in touch with you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Edinburgh Leisure
✨Know Your Menu
Familiarise yourself with the types of meals and drinks you’ll be preparing and serving. Being able to discuss your favourite items or suggest popular choices shows your enthusiasm and knowledge about the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will resonate well with the interviewers.
✨Emphasise Teamwork
Since you'll be part of a team in a busy environment, highlight your ability to work collaboratively. Share stories that demonstrate your teamwork skills, especially in high-pressure situations, to show you can contribute positively to the café atmosphere.
✨Ask Questions
Prepare thoughtful questions about the role, the team, or the company culture. This not only shows your interest but also helps you determine if it’s the right fit for you. For example, ask about training opportunities or how the team handles busy shifts.
