The City of Edinburgh Council in Edinburgh is seeking a Team Leader to head the new Centralised Complaints function within Housing Services. You will supervise a team responsible for receiving, logging, allocating, monitoring and closing stage 1 complaints relating to Housing and Homelessness, ensuring consistent, customer-focused service.
You will work with colleagues and Elected Members, provide day-to-day leadership, develop team members, monitor performance and drive a high-performing
#J-18808-Ljbffr
Centralised Complaints Team Lead - Housing (Flexible) employer: Edinburgh International
As a Community Empowerment and Engagement Officer at Waverley Court, you will be part of a dynamic team dedicated to fostering community participation and collaboration in Edinburgh. The City of Edinburgh Council offers a supportive work culture that values diversity and inclusivity, providing ample opportunities for professional growth and development. With a commitment to flexible working arrangements and a focus on employee well-being, this role is ideal for those looking to make a meaningful impact in their local community.
