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- Tasks: Assist customers with access needs and process bookings for the festival.
- Company: Join the Edinburgh Festival Fringe Society, a leader in inclusivity.
- Benefits: Earn £13.45 per hour with flexible working hours.
- Other info: Be part of a vibrant festival atmosphere and promote inclusivity.
- Why this job: Make a difference by ensuring everyone can enjoy the festival experience.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 27000 - 28000 £ per year.
The Edinburgh Festival Fringe Society is seeking a Box Office Access Booking Assistant to provide exceptional service to customers with access requirements.
Responsibilities include:
- Processing bookings
- Assisting customers via various channels
- Adhering to Box Office policies
Candidates should have experience in customer-facing roles and excellent communication skills.
The position offers a pay rate of £13.45 per hour, with flexible working hours, although remote work isn't available. This role is crucial for maintaining inclusivity within the festival.
Access Booking Assistant — Festival Box Office in Edinburgh employer: Edinburgh Festival Fringe Society
Contact Detail:
Edinburgh Festival Fringe Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access Booking Assistant — Festival Box Office in Edinburgh
✨Tip Number 1
Get to know the festival inside out! Familiarise yourself with the access services they offer and the types of customers you’ll be assisting. This knowledge will help you stand out during interviews and show your genuine interest in making the festival inclusive.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional service, try role-playing different customer scenarios with friends or family. This will help you feel more confident when interacting with customers during the actual job.
✨Tip Number 3
Network like a pro! Connect with people who have worked at the Edinburgh Festival Fringe before or are currently involved. They can provide insider tips and might even give you a heads-up on job openings. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it ensures your application gets seen by the right people. Don’t miss out on this fantastic opportunity to be part of something special!
We think you need these skills to ace Access Booking Assistant — Festival Box Office in Edinburgh
Some tips for your application 🫡
Show Your Passion for Inclusivity: When writing your application, make sure to highlight your commitment to inclusivity and how you can contribute to making the festival accessible for everyone. We love seeing candidates who share our values!
Tailor Your Experience: Don’t just list your previous jobs; connect your customer-facing experience directly to the role. We want to see how your skills can help us provide exceptional service to customers with access requirements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free of jargon. This will show us that you have excellent communication skills!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Edinburgh Festival Fringe Society
✨Know the Festival Inside Out
Before your interview, make sure you research the Edinburgh Festival Fringe thoroughly. Understand its mission, values, and the importance of inclusivity. This will show your genuine interest in the role and help you connect your answers to the festival's goals.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional service, prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your communication skills and ability to assist those with access requirements.
✨Familiarise Yourself with Access Needs
Brush up on the various access needs that customers might have. Being knowledgeable about different requirements will not only impress the interviewers but also demonstrate your commitment to inclusivity, which is crucial for this position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Box Office policies and how the team ensures a welcoming environment for all festival-goers. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.