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- Tasks: Supervise ticket sales and provide top-notch customer service during events.
- Company: Join a vibrant cultural event organisation in the heart of Edinburgh.
- Benefits: Earn £14.15 per hour with flexible working hours and a supportive team.
- Why this job: Be part of an exciting festival atmosphere and enhance your customer service skills.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Great opportunity to work in a dynamic environment with cultural events.
The predicted salary is between 13 - 16 £ per hour.
A cultural event organization in Edinburgh is seeking a Box Office Supervisor to ensure exceptional customer service for ticketing during events. The role involves liaising with clients, managing ticket sales, and assisting with customer queries.
Ideal candidates will have:
- Experience in a demanding customer-facing role
- Excellent communication skills
- Familiarity with ticketing systems
This position pays £14.15 per hour for 35 hours a week, with opportunities for flexible working hours.
Box Office Supervisor – Edinburgh Fringe employer: Edinburgh Festival Fringe Society
Contact Detail:
Edinburgh Festival Fringe Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Supervisor – Edinburgh Fringe
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who have worked at the Edinburgh Fringe. A friendly chat can lead to insider info and maybe even a recommendation.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, share specific examples of how you've handled tricky customer situations. It’ll show them you’re ready for the fast-paced environment.
✨Tip Number 3
Familiarise yourself with ticketing systems before the interview. If you can drop some knowledge about how they work or share experiences using them, it’ll definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Box Office Supervisor – Edinburgh Fringe
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone above and beyond to provide exceptional service, especially in busy environments like events.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role of Box Office Supervisor.
Familiarity with Ticketing Systems: If you've worked with ticketing systems before, let us know! Mention any specific software or tools you're familiar with, as this will give you an edge in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Edinburgh Festival Fringe Society
✨Know Your Ticketing Systems
Familiarise yourself with common ticketing systems used in the industry. Be ready to discuss your experience with these systems and how you’ve used them to enhance customer service in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled demanding customer situations in the past. Highlight your communication skills and ability to resolve issues quickly, as this will be crucial for the Box Office Supervisor role.
✨Research the Edinburgh Fringe
Get to know the Edinburgh Fringe Festival inside out. Understand its significance, the types of events it hosts, and the audience it attracts. This knowledge will show your passion for the role and the event itself.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their customer service philosophy or how they handle peak ticket sales. It shows your interest in the role and helps you assess if it's the right fit for you.
