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- Tasks: Support operations by providing exceptional customer service and managing office tasks.
- Company: Join the Edinburgh Dog and Cat Home, where love for pets drives our mission.
- Benefits: Enjoy a competitive salary, company events, discounts, and a supportive work environment.
- Why this job: Make a real difference in the lives of pets and their future homes.
- Qualifications: GCSE or equivalent preferred; enthusiasm and reliability are key.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 24179 - 24179 £ per year.
Hours: 35 hours per week (working Tuesday- Saturday)
Location: Edinburgh Dog and Cat Home
At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. Our mission is to protect loving homes, find loving homes and run a loving Home.
We are delighted to be recruiting an Organisation Support Administrator to join the Organisation Support Team. Working within a highly focused team, your role is vital to the running of the Edinburgh Dog and Cat Home operations.
Responsibilities include:
- Providing exceptional customer service
- Manning the phone lines
- Greeting customers
- Promoting fundraising initiatives and Home run events
- Processing donations
- Managing and maintaining all Front of House duties
- Processing animal intakes
- Assisting with Re-homing procedures
You will be enthusiastic, reliable and confident in speaking to the public and managing a variety of office-based tasks, who can work proactively using own initiative.
Further information on the role can be found in the recruitment pack link below.
If you are interested in applying for this position, please send your CV and Covering Letter by Wednesday 21st January. Interviews are likely to take place the week commencing Monday 26th January.
We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview, we will contact you within 2 weeks from the closing date.
Job Types: Full-time, Permanent
Pay: £24,179.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
Education: GCSE or equivalent (preferred)
Work Location: In person
Organisation Support Administrator in Seafield employer: Edinburgh Dog and Cat Home
Contact Detail:
Edinburgh Dog and Cat Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Organisation Support Administrator in Seafield
✨Tip Number 1
Get to know the Edinburgh Dog and Cat Home! Research their mission and values so you can show genuine enthusiasm during your interview. We want to see that you’re not just looking for any job, but that you truly care about their cause.
✨Tip Number 2
Practice your customer service skills! Since this role involves a lot of interaction with the public, we suggest role-playing common scenarios with a friend. This will help you feel more confident when it comes to greeting customers and handling inquiries.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. We love to see candidates who can juggle responsibilities like processing donations and managing front-of-house duties seamlessly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and keen to be part of our team at the Edinburgh Dog and Cat Home.
We think you need these skills to ace Organisation Support Administrator in Seafield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Organisation Support Administrator role. Highlight any customer service experience and office-based tasks you've handled, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the Edinburgh Dog and Cat Home mission. Share specific examples of how you’ve provided exceptional customer service or managed similar responsibilities in the past.
Show Your Personality: We love a bit of personality! Don’t be afraid to let your enthusiasm for animal welfare and teamwork come through in your application. We want to see the real you and how you can fit into our loving environment.
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity!
How to prepare for a job interview at Edinburgh Dog and Cat Home
✨Know the Organisation Inside Out
Before your interview, take some time to research Edinburgh Dog & Cat Home. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Customer Service Skills
As an Organisation Support Administrator, exceptional customer service is key. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Be ready to discuss how you can bring that same enthusiasm and reliability to the team.
✨Demonstrate Proactivity and Initiative
The role requires someone who can work independently and take initiative. Think of instances where you've identified a problem and taken steps to solve it without being prompted. Highlighting these experiences will show that you're the proactive candidate they’re looking for.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Organisation Support Team, or upcoming events. This not only shows your interest but also helps you gauge if the role is the right fit for you.