At a Glance
- Tasks: Coordinate maintenance schedules and ensure efficient communication between customers and engineers.
- Company: Join a dynamic Maintenance & Facilities Management Contractor with a fast-paced environment.
- Benefits: Gain valuable experience, develop organisational skills, and work in a supportive team.
- Other info: Perfect for those looking to grow in a vibrant and engaging workplace.
- Why this job: Be the key link that keeps operations running smoothly and make a real difference.
- Qualifications: Strong communication skills and a proactive attitude; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast‑paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment.
Key Responsibilities
- Scheduling appointments and reactive maintenance works for engineers and service teams
- Coordinating daily workloads and updating schedules in real time
- Handling inbound and outbound calls with customers, tenants, contractors, and engineers
- Liaising between customers and engineers to ensure smooth communication throughout works
- Raising and managing service jobs through the company system
- Monitoring progress of ongoing works and ensuring updates are provided to customers
- Prioritising urgent and emergency maintenance requests
- Maintaining accurate records, job notes, and service documentation
- Supporting the operations team with general administrative duties
Requirements
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Ability to multitask and work under pressure in a busy environment
- Confident using Microsoft Office and scheduling systems
- Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential
- Positive attitude and willingness to learn
Service Coordinator in Paisley employer: Edinburgh City Football Club Limited.
3D Personnel is an exceptional employer that values proactive individuals who thrive in a dynamic environment. With a strong focus on employee development, we offer comprehensive training and growth opportunities within the Maintenance & Facilities Management sector. Our collaborative work culture fosters open communication and teamwork, ensuring that every team member feels valued and empowered to contribute to our success.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Paisley
✨Tip Number 1
Network like a pro! Reach out to your connections in the maintenance and facilities management sector. You never know who might have a lead on a Service Coordinator role or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and engineers, make sure you can clearly articulate your thoughts. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Stay organised! Use tools like calendars or task management apps to keep track of your job applications and follow-ups. This will help you manage your time effectively and ensure you don’t miss any opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Service Coordinator gig. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Service Coordinator in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience relevant to the Service Coordinator role. We want to see how your skills in scheduling, customer service, and coordination shine through!
Craft a Catchy Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re excited about the role and how your background makes you a perfect fit for our fast-paced environment.
Show Off Your Communication Skills:Since this role involves liaising with customers and engineers, make sure your application reflects your strong communication skills. We love seeing examples of how you've successfully managed relationships in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with scheduling systems and maintenance processes, as well as the specific needs of the company. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising between customers and engineers, it's crucial to showcase your communication skills. Prepare examples of how you've effectively handled customer queries or coordinated teams in the past. Practising clear and concise responses will also help you feel more confident during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key for a Service Coordinator. Bring examples of how you've managed multiple tasks or schedules in previous roles. You could even mention any tools or methods you use to stay organised, like digital calendars or task management apps, to illustrate your proactive approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as prioritising urgent maintenance requests or managing conflicting schedules. Practising your responses to these scenarios will help you articulate your thought process clearly during the interview.
