At a Glance
- Tasks: Support customers with mortgage products over the phone in a friendly manner.
- Company: Join Edinburgh City Football Club Limited, a supportive and inclusive workplace.
- Benefits: Earn £14.40 per hour, enjoy 31 days of annual leave and exclusive discounts.
- Other info: Hybrid role based in vibrant Edinburgh City Centre.
- Why this job: Kickstart your career in customer service with comprehensive training and growth opportunities.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 30000 - 30000 € per year.
Edinburgh City Football Club Limited is hiring a Customer Service Assistant based in Edinburgh City Centre. This full-time role, starting on 8th June 2026, requires supporting customers with mortgage products over the phone.
The position offers a competitive pay rate of £14.40 per hour and comprehensive training, promoting a supportive and inclusive environment. Team members will benefit from 31 days of annual leave, access to discounts, and plans for continuous personal growth.
Mortgage Customer Advisor – Hybrid Edinburgh Role employer: Edinburgh City Football Club Limited.
Edinburgh City Football Club Limited is an exceptional employer, offering a supportive and inclusive work environment for Mortgage Customer Advisors. With competitive pay, extensive training, and generous benefits including 31 days of annual leave and employee discounts, the company prioritises personal growth and development, making it an ideal place for those seeking meaningful and rewarding employment in the heart of Edinburgh.
Contact Detail:
Edinburgh City Football Club Limited. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Customer Advisor – Hybrid Edinburgh Role
✨Tip Number 1
Make sure to research Edinburgh City Football Club and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since the role involves supporting customers over the phone, try role-playing with a friend or family member. This will help you feel more confident and prepared to handle customer queries effectively.
✨Tip Number 3
Network with current employees or others in the industry. LinkedIn is a great place to connect and learn about their experiences. They might share insights that could give you an edge in your application process.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, as it helps us keep track of all candidates and ensures you get the attention you deserve.
We think you need these skills to ace Mortgage Customer Advisor – Hybrid Edinburgh Role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and mortgage products. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Mortgage Customer Advisor role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills:Since this role involves supporting customers over the phone, make sure to highlight your communication skills in your application. We’re looking for someone who can connect with customers and provide top-notch service!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know Your Mortgage Basics
Before the interview, brush up on your knowledge of mortgage products. Understand the different types of mortgages and common customer queries. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to support customers effectively over the phone.
✨Research the Company Culture
Take some time to learn about Edinburgh City Football Club Limited and their values. Understanding their commitment to a supportive and inclusive environment can help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the training process, team dynamics, or opportunities for personal growth. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
