At a Glance
- Tasks: Provide on-site and remote tech support for end-user devices and workplace technologies.
- Company: Join a dynamic team in Edinburgh with a focus on customer service.
- Benefits: Competitive daily rate, potential contract extensions, and hands-on experience.
- Other info: Great opportunity for growth and learning in a supportive environment.
- Why this job: Kickstart your IT career while solving real-world tech challenges.
- Qualifications: 1-2 years in IT support, knowledge of Windows 10/11, and strong troubleshooting skills.
IT Support Engineer
+ SC Cleared role
+ Based onsite in Edinburgh - looking for local candidates
+ Paying 200- 220 per day
+ 5 month initial contract + potential extensions
The role:
Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services. The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements
- Device build and roll out
- Assist users in day-to-day troubleshooting
- Maintain IT Equipment
- Both software and hardware troubleshooting
- Onsite datacenter assistance hands and eyes
Essential knowledge:
- 1-2 years' experience in an IT support or technical support role.
- Knowledge of Microsoft Windows 10/11.
- Familiarity with Microsoft 365 applications.
- Basic understanding of networking concepts (LAN, WAN, TCP/IP).
- Basic Active Directory experience.
- Experience supporting desktop and laptop hardware.
- Strong troubleshooting and problem-solving skills.
- Good verbal and written communication skills.
- Customer-focused approach.
- SC Clearance
Desirable
- ITIL Foundation certification.
- CompTIA A+ certification.
- Microsoft Fundamentals certification.
- Experience with ServiceNow or similar ITSM platforms.
- Mobile device support experience.
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IT Support Engineer employer: Edinburgh City Football Club Limited.
Edinburgh City Football Club Limited is an exceptional employer that prioritises employee growth and development, offering comprehensive training opportunities and a supportive work culture. Located in the vibrant community of Falkirk, the role of Deputy Club Manager not only provides a competitive salary but also includes benefits like life assurance and exclusive discounts, making it a rewarding place to build a career in guest experience and operations.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
