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For Companies At a Glance
- Tasks: Assist customers with subscriptions through inbound calls and provide top-notch service.
- Company: Join a leading UK media and entertainment company in a vibrant Glasgow team.
- Benefits: Earn a competitive salary of £25,120 plus bonuses, with hybrid working options.
- Why this job: Be part of a dynamic workplace with great perks and career growth opportunities.
- Qualifications: No specific qualifications required, just a passion for helping customers.
- Other info: Enjoy a thorough training programme to kickstart your career.
The predicted salary is between 25120 - 30020 £ per year.
A leading UK media and entertainment company is seeking a Contact Centre Sales Advisor to join their Glasgow team. You will handle inbound calls, helping customers with their subscriptions and ensuring a high level of service.
With a competitive salary of £25,120 and potential bonuses, you can achieve up to £4,900 extra annually. The role includes a thorough training program, hybrid working options post-training, and a vibrant workplace offering numerous perks and benefits.
Hybrid Inbound Sales Advisor – Glasgow Contact Centre employer: Edinburgh City Football Club Limited.
Contact Detail:
Edinburgh City Football Club Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Inbound Sales Advisor – Glasgow Contact Centre
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve turned a negative situation into a positive one. This will demonstrate your ability to handle customer concerns effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Hybrid Inbound Sales Advisor – Glasgow Contact Centre
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for media and entertainment shine through. We want to see that you're excited about helping customers and making their experience top-notch!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or sales. We love seeing how your skills align with the role of a Contact Centre Sales Advisor, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Glasgow team!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know the Company Inside Out
Before your interview, do some homework on the media and entertainment company. Understand their services, values, and recent news. This will not only impress them but also help you tailor your answers to show how you fit into their culture.
✨Practice Active Listening
As a Contact Centre Sales Advisor, you'll need to handle inbound calls effectively. During the interview, demonstrate your active listening skills by summarising what the interviewer says and asking relevant questions. This shows you're engaged and ready to provide excellent customer service.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully handled sales or customer service situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight any experience with subscriptions or upselling, as this is key for the role.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales techniques. Practice common scenarios where you might need to handle objections or upsell a product. This will help you feel more confident and showcase your ability to think on your feet.
