Inbound Banking Customer Support Specialist in Glasgow

Inbound Banking Customer Support Specialist in Glasgow

Glasgow Full-Time 26190 - 32010 £ / year (est.) Home office (partial)
Edinburgh City Football Club Limited.

At a Glance

  • Tasks: Assist customers with banking queries and guide them through digital banking processes.
  • Company: Join Teleperformance, a leading customer service provider in Glasgow.
  • Benefits: Competitive salary, training, and a clear path to hybrid working.
  • Other info: Enjoy a supportive team environment with opportunities for growth.
  • Why this job: Make a difference by helping customers navigate their banking needs.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26190 - 32010 £ per year.

Teleperformance in Glasgow is recruiting a Customer Service Specialist for our Personal Banking Lloyds Banking Division, offering an office-based role with a clear path to hybrid working after an initial on-site period.

The role is salary £26,436.80 with 40 hours per week and two weeks of training in Glasgow, City Park.

You will answer inbound banking queries, guide customers through transfers, debits, and digital banking, and maintain a professional, empathetic telephone manner.

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Inbound Banking Customer Support Specialist in Glasgow employer: Edinburgh City Football Club Limited.

Edinburgh City Football Club Limited is an exceptional employer that prioritises employee growth and development, offering comprehensive training opportunities and a supportive work culture. Located in the vibrant community of Falkirk, the role of Deputy Club Manager not only provides a competitive salary but also includes benefits like life assurance and exclusive discounts, making it a rewarding place to build a career in guest experience and operations.

Edinburgh City Football Club Limited.

Contact Details:

Edinburgh City Football Club Limited. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Inbound Banking Customer Support Specialist in Glasgow

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Edinburgh City Football Club Limited.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Inbound Banking Customer Support Specialist in Glasgow

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Customer Service Skills
Time Management

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Edinburgh City Football Club Limited..

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Edinburgh City Football Club Limited.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Edinburgh City Football Club Limited.

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Edinburgh City Football Club Limited..

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Edinburgh City Football Club Limited. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Edinburgh City Football Club Limited. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.