At a Glance
- Tasks: Be the first point of contact for policyholders and manage property claims.
- Company: Join a leading insurance firm with a focus on customer service.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with strong support and development opportunities.
- Why this job: Make a real difference by helping customers through their claims journey.
- Qualifications: Experience in FNOL or claims handling preferred; teamwork and initiative are key.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed.
Role & Responsibilities:
- Being the first point of contact to policy holders making an insurance claim
- Providing outstanding customer service and putting the customer at the centre of everything
- Building strong professional relationships with team members and other areas of the business
- Ensuring all information is documented correctly prior to Loss Adjuster visits
Skills & Requirements:
- FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable
- Team player with the passion for helping others
- Proactive, with the ability to work with initiative
- Able to work as part of a team to ensure client SLAs are met
FNOL / Concierge Claims Technician (Glasgow / Hybrid) employer: Edinburgh City Football Club Limited.
Edinburgh City Football Club Limited is an exceptional employer that prioritises employee growth and development, offering comprehensive training opportunities and a supportive work culture. Located in the vibrant community of Falkirk, the role of Deputy Club Manager not only provides a competitive salary but also includes benefits like life assurance and exclusive discounts, making it a rewarding place to build a career in guest experience and operations.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FNOL / Concierge Claims Technician (Glasgow / Hybrid)
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Edinburgh City Football Club Limited.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Edinburgh City Football Club Limited.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace FNOL / Concierge Claims Technician (Glasgow / Hybrid)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Edinburgh City Football Club Limited..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Edinburgh City Football Club Limited.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Edinburgh City Football Club Limited. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Edinburgh City Football Club Limited., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Edinburgh City Football Club Limited.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
