At a Glance
- Tasks: Provide top-notch customer service and manage community inquiries at the SouthWest Locality Office.
- Company: Edinburgh City Football Club, a community-focused organisation.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: Temporary role with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Edinburgh City Football Club Limited is seeking a Face-to-Face Customer Service Advisor to work at the SouthWest Locality Office in Edinburgh. This temporary position requires providing excellent customer service to the local community and managing various inquiries and appointments.
The ideal candidate will have previous experience in a customer-facing role and possess strong communication and organisational skills. This role offers a chance to make a meaningful impact in a supportive team environment.
Front Desk Advisor - Community Service (Temp) employer: Edinburgh City Football Club Limited.
Edinburgh City Football Club Limited is an excellent employer, offering a supportive team environment where you can make a meaningful impact in the local community. With a focus on employee growth and development, this role as a Front Desk Advisor provides opportunities to enhance your customer service skills while engaging with diverse community members in the vibrant city of Edinburgh.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Advisor - Community Service (Temp)
✨Tip Number 1
Get to know the company! Research Edinburgh City Football Club and its community initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Front Desk Advisor. This will boost your confidence and prepare you for those tricky questions about handling inquiries and appointments.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front Desk Advisor - Community Service (Temp)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication and organisational skills.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for at Edinburgh City Football Club.
Be Personable and Professional:Remember, this role is all about face-to-face interactions! Use a friendly tone in your written application, but keep it professional. We want to get a sense of your personality while also knowing you can handle the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Edinburgh City Football Club!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples from your previous roles where you went above and beyond for a customer. This will show that you understand the importance of making a positive impact in a community setting.
✨Familiarise Yourself with the Club
Do some research on Edinburgh City Football Club Limited. Understand their values, mission, and how they engage with the local community. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Practice Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would handle various customer inquiries and appointments.
✨Show Your Organisational Skills
Be prepared to discuss how you manage your time and organise tasks effectively. Think of specific examples where you successfully juggled multiple responsibilities in a customer-facing role, as this will highlight your ability to thrive in a busy environment.
