At a Glance
- Tasks: Provide exceptional customer service over the phone and assist customers with their inquiries.
- Company: Join the vibrant Edinburgh City Football Club Limited team.
- Benefits: Enjoy competitive pay, comprehensive training, and flexible hybrid working options.
- Other info: Experience a vibrant, inclusive work culture with growth opportunities.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Excellent communication skills and basic IT proficiency required.
The predicted salary is between 25000 - 32000 £ per year.
Edinburgh City Football Club Limited is seeking a Customer Service Representative to provide exceptional service to customers over the phone. The role offers both office-based and flexible hybrid working in Dundee. Success in this position requires excellent communication skills, basic IT proficiency, and a passion for helping others. Enjoy comprehensive training, competitive pay, and benefits in a vibrant, inclusive work culture.
Hybrid Customer Service Advisor | Growth & Perks in Dundee employer: Edinburgh City Football Club Limited.
Edinburgh City Football Club Limited is an excellent employer, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. With comprehensive training and competitive pay, the role of Hybrid Customer Service Advisor not only allows for flexible working arrangements in Dundee but also provides opportunities for personal development and career advancement within a passionate team dedicated to exceptional customer service.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Customer Service Advisor | Growth & Perks in Dundee
✨Tip Number 1
Make sure to brush up on your communication skills! Practice speaking clearly and confidently, as this will help you shine during phone interviews. Remember, the goal is to show how passionate you are about helping others.
✨Tip Number 2
Familiarise yourself with basic IT tools that might be used in customer service roles. A little prep goes a long way, so try out some common software or systems before your interview. It’ll show you’re ready to hit the ground running!
✨Tip Number 3
Don’t forget to research Edinburgh City Football Club! Knowing about their values and culture can really set you apart. It shows you’re genuinely interested in being part of their team and not just any job.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We want to see your application and help you get started on this exciting journey. Plus, it’s super easy to keep track of your application status there!
We think you need these skills to ace Hybrid Customer Service Advisor | Growth & Perks in Dundee
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about providing exceptional service, so share any relevant experiences that highlight this passion.
Tailor Your CV:Make sure your CV is tailored to the role of a Customer Service Representative. Highlight your communication skills and any IT proficiency you have. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise:In your written application, clarity is key! Keep your sentences straightforward and to the point. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our vibrant work culture.
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Representative. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show your potential employer that you're serious about the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable, as this reflects the vibrant culture they’re looking for.
✨Tech Savvy is the Way to Be
Brush up on your basic IT skills before the interview. Familiarise yourself with common customer service software and tools. If you can demonstrate your tech proficiency during the interview, it’ll give you an edge over other candidates.
✨Passion for Helping Others
Be prepared to share examples of when you've gone above and beyond to help someone. This could be from previous jobs, volunteer work, or even personal experiences. Showing your passion for helping others will resonate well with the values of the Edinburgh City Football Club.
