At a Glance
- Tasks: Assist in running the store and create magical moments for customers.
- Company: Join Mamas & Papas, a trusted name for new parents.
- Benefits: Competitive salary and a supportive team environment.
- Other info: 12-month fixed term contract with opportunities for growth.
- Why this job: Make a real difference in the lives of new families every day.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We're that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we're there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they'll cherish.
The ROLE OF DEPUTY STORE MANAGER
As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Edinburgh store on a 12 month fixed term contract.
As DEPUTY STORE MANAGER, you will assist the Store Manager in the day to day running of the store, store experience and achieving store KPI's. Additionally, managing a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.
If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, then we would love to hear from you.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Deputy Store Manager (12mth FTC) employer: Edinburgh City Football Club Limited.
Mamas & Papas is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Edinburgh. With a strong commitment to inclusivity and diversity, we provide ample opportunities for personal and professional growth, ensuring that our team members are not only motivated but also empowered to create magical moments for our customers. Join us in a role where your passion for retail and customer service can truly make a difference in the lives of new and expectant parents.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager (12mth FTC)
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for parents will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Deputy Store Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership style! Think of examples where you've motivated or inspired your team in previous roles. Be ready to share these stories during your interview to demonstrate how you can create that supportive environment at Mamas & Papas.
✨Tip Number 4
Apply through our website! It’s quick and easy—just download your CV and fill in the short application form. This way, you’ll ensure your application gets directly to the right people who are excited to meet you!
We think you need these skills to ace Deputy Store Manager (12mth FTC)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating magical moments shine through. We want to see how much you care about helping new parents and their families, so share any relevant experiences that highlight your passion for customer service.
Tailor Your CV:Make sure your CV is tailored to the Deputy Store Manager role. Highlight your leadership experience and any achievements in retail that demonstrate your ability to motivate and inspire a team. We love seeing how you've made a difference in previous roles!
Keep It Concise:While we appreciate detail, keep your application clear and concise. Stick to the key points that showcase your skills and experience relevant to the role. Remember, we’re looking for quality over quantity!
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy – just download your CV and fill in the short application form. We can’t wait to hear from you and see how you can contribute to our amazing team at Mamas & Papas!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know the Brand Inside Out
Before your interview, make sure you understand Mamas & Papas' mission and values. Familiarise yourself with their products and services, especially those that create magical moments for parents. This will show your genuine interest in the company and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare examples of how you've motivated and inspired your previous teams. Think about specific situations where you led by example or helped develop team members, as this will demonstrate your capability to manage and inspire others.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you had to handle difficult customers or resolve team conflicts. Practising these responses will help you articulate your thought process clearly during the interview.
✨Emphasise Customer-Centricity
Mamas & Papas is all about creating magical moments for customers. Be ready to discuss how you prioritise customer experience in your work. Share stories that highlight your commitment to putting customers first and how you’ve gone above and beyond to ensure their satisfaction.
