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- Tasks: Lead a dynamic team to deliver an exceptional shopping experience and manage store operations.
- Company: Established family-owned business with a focus on convenience and community.
- Benefits: Competitive salary, employee assistance programme, pension scheme, and supportive management.
- Why this job: Join a vibrant team and make a real difference in your local community.
- Qualifications: Personal Licence, people management skills, and proficiency in Microsoft Office.
- Other info: Opportunity for career growth in a fast-paced retail environment.
The predicted salary is between 30000 - 42000 £ per year.
My client are looking for their new General Manager (Services) based around Dalkeith. The business is a 2nd generation family owned business founded in 1978. The company has owned and operated these Services since the late 1980s and continues to develop and adapt to the fast moving convenience world. Their aim is to provide a shopping experience that is quick, clean and convenient for their customers whether they are regulars or passing through.
They sell Esso branded fuel and have Keystore (JW Filshill) as their retail fascia, this gives them access to deals which change every 3 weeks. We also use a range of smaller local supplies for Eggs, Milk and Firewood. In the past few months the store has undergone a refit inside to include a hot food counter, beer cave and coffee bar. Their EPOS system and back office are provided by Hendersons Technology and allow them to complete tasks such as temperature check, banking and ordering efficiently. For example in the last couple of years they have invested in Glory cash machines for their tills reducing the cash handling and making banking more efficient.
On the HR side of things they have an employee assistance program open to all for counselling or advice, company pension and an outside HR consultancy to support the store management. There are around 16 staff members on the payroll ranging from 40 hours a week to 0, operating the business 24/7.
Key Responsibilities- To deliver a customer experience that is quick, convenient and clean.
- Look after our staff (Motivate and Manage)
- Ensure compliance with legislation and ensure the business is operating safely.
- Build relationships with suppliers.
- Stock Control (promotions, replenishment, analysis).
- Merchandising (Seasonal, promotions).
- Team management (recruiting, training, work schedules, holidays).
- Daily cash management.
- Resolve customer complaints.
- Communicate clearly (upwards, downwards and sideways).
- Keep on top of market developments.
- Community engagement.
- Ensure the forecourt and back of the shop is clean, tidy and litter free.
- Personal Licence (alcohol)
- Competent in using emails, Word and Excel
- Competent use of our own stock control system
- Good communication
- People management qualification
Store Manager in Dalkeith employer: Edinburgh City Football Club Limited.
Contact Detail:
Edinburgh City Football Club Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Dalkeith
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and management sectors. You never know who might have a lead on that perfect Store Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, products, and community engagement efforts. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Store Manager, you'll need to communicate effectively with staff and customers alike. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Store Manager in Dalkeith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in customer service, team management, and stock control. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how you can contribute to our family-owned business. Let us know why you're the perfect fit for this role.
Showcase Your People Skills: As a Store Manager, you'll be looking after our staff and customers. Use your application to demonstrate your people management skills and any relevant qualifications. We love seeing examples of how you've motivated teams in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Know the Business Inside Out
Before your interview, take some time to research the company’s history and its evolution in the convenience sector. Understanding their journey since 1978 and how they’ve adapted to market changes will show your genuine interest and help you connect with the interviewers.
✨Showcase Your People Skills
As a Store Manager, you'll be responsible for motivating and managing a team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved staff morale. This will demonstrate your capability in people management, which is crucial for this role.
✨Be Ready to Discuss Compliance and Safety
Since compliance with legislation is a key responsibility, brush up on relevant laws and regulations related to retail operations. Be prepared to discuss how you would ensure safety and compliance in the store, as this will highlight your understanding of operational standards.
✨Engage with Community and Suppliers
Think about ways you can build relationships with local suppliers and engage with the community. Bring ideas to the table during your interview about how you could enhance customer experience and community involvement, showing that you’re proactive and forward-thinking.
