At a Glance
- Tasks: Enhance customer experience through data analysis and management in a dynamic banking environment.
- Company: Join a vibrant team dedicated to outstanding customer experiences in the banking industry.
- Benefits: Competitive salary, professional growth opportunities, and a supportive work environment.
- Other info: Embrace continuous learning and mentorship in a collaborative atmosphere.
- Why this job: Make a real impact by leveraging your data skills to improve customer journeys.
- Qualifications: Strong analytical skills and experience in data management; excellent communication and teamwork.
The predicted salary is between 40000 - 50000 £ per year.
6 Months - Contract Leeds / Edinburgh (2 days a week on site)
Are you passionate about data and its impact on customer experience? Do you thrive in a dynamic banking environment where your analytical skills can shine? If so, we have an exciting opportunity for you!
What You'll Do:
- Data Analysis: Dive deep into various data sources to identify key themes, trends, and potential business impacts that drive decision-making.
- Research Excellence: Conduct primary research and curate relevant information to inform analysis and reporting.
- Stakeholder Support: Enable and advise stakeholders on data management systems and frameworks to maximize business benefits.
- Documentation Development: Craft, edit, and tailor materials to ensure clear communication across diverse audiences while maintaining organizational standards.
- Process Improvement: Identify shortcomings in current processes and contribute to enhancements using established change management frameworks.
- Guidance on Data Policies: Provide insights to managers and stakeholders regarding data policies, procedures, and best practices.
- Issue Investigation: Investigate queries and non-compliance matters, pinpointing root causes and proposing viable solutions.
- IT Security & Governance: Support improvements in data governance and security protocols within your area of responsibility.
- Risk Management: Employ established risk management systems to safeguard the organization against undue risks.
- Strategic Contribution: Participate in strategic planning and knowledge management efforts, facilitating continuous improvement.
- Team Leadership: Supervise and guide a team, ensuring alignment with objectives and fostering a collaborative environment.
- Continuous Learning: Embrace personal development and mentor others through coaching and training opportunities.
- Networking: Build effective internal networks, offering consultancy-style support and guidance to stakeholders across the organization.
Who You Are:
- A data enthusiast with strong analytical skills and experience in data management.
- A proactive problem solver who enjoys identifying opportunities for improvement.
- An excellent communicator, capable of tailoring messages to various audiences.
- A collaborative team player who thrives in a fast-paced environment and enjoys supporting others.
Why Join Us?
At our client, you'll be part of a vibrant team committed to delivering outstanding customer experiences. We offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and inclusive work environment
- The chance to make a real impact in the banking industry
Ready to embark on this exciting journey? If you are eager to leverage your skills in a role that combines data quality management with enhancing customer journeys, we want to hear from you! Apply today and take the next step in your career with us! Join us in shaping the future of banking through data-driven decision-making. Your journey begins here!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Journey Manager (Business Analyst Data Quality) employer: Edinburgh City Football Club Limited.
Join a dynamic banking environment as a Customer Journey Manager, where your passion for data and customer experience will be valued. Our vibrant team offers a competitive salary, professional growth opportunities, and a supportive, inclusive culture that encourages collaboration and continuous learning. Make a meaningful impact in the banking industry while enjoying the benefits of working in Leeds or Edinburgh, with flexible on-site requirements.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Journey Manager (Business Analyst Data Quality)
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Edinburgh City Football Club Limited..
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Edinburgh City Football Club Limited. might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Customer Journey Manager (Business Analyst Data Quality)
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Edinburgh City Football Club Limited. will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Edinburgh City Football Club Limited.. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Edinburgh City Football Club Limited. confidence in your short-term commitment to the role.
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Edinburgh City Football Club Limited..
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Edinburgh City Football Club Limited. that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
