At a Glance
- Tasks: Provide excellent front-desk service and handle calls and mail.
- Company: Nationwide client in Central Edinburgh with a professional environment.
- Benefits: £13.00 per hour plus holiday pay, flexible shifts.
- Other info: Ideal for those seeking temporary work or transitioning between roles.
- Why this job: Gain valuable experience and open doors to future opportunities.
- Qualifications: Previous reception experience and strong communication skills required.
The predicted salary is between 13 - 13 £ per hour.
Central Edinburgh based onsite role with various sporadic shifts available from 8:00am to 2:00pm, Monday to Friday, for 6 hours per day. Pay rate of £13.00 per hour plus holiday pay.
Search Consultancy is currently working with one of our Nationwide clients who are looking to bring in an experienced Receptionist to provide cover on a number of dates before the end of the year. This will be a relatively basic Front of House & Administrator role, but will likely lead to more work for the successful candidate from not only this client, but other clients in the area. With the shifts being sporadic, this role would be best suited to a 'career temp' or a candidate who can make themselves available when required, but candidates on the market for permanent work or in-between roles will also be considered.
Duties involved in this role will include:
- Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
- Handling incoming calls, dealing with basic queries when they come in & transferring calls to the appropriate party
- Dealing with incoming & outgoing mail, parcels & couriers
- Ensuring that the Reception area is maintained & kept clean & tidy at all times
- Carrying out general administration duties for other departments when required
- Various other ad hoc Admin as required & directed
In order to be considered for this role, your skills and experience should include:
- Previous experience in a Reception / Front of House role within a Corporate or Professional setting - this experience is essential!
- Solid general Administration experience
- Excellent interpersonal & communication skills, both written and verbal
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Corporate Receptionist & Administrator employer: Edinburgh City Football Club Limited.
KFC is an exceptional employer that fosters a vibrant work culture where team members are empowered to lead and innovate. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our Restaurant General Managers not only excel in their roles but also advance their careers. Located in a dynamic environment, KFC provides unique advantages such as flexible scheduling and a supportive team atmosphere, making it a rewarding place to work for those passionate about delivering outstanding guest experiences.
Contact Details:
Edinburgh City Football Club Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist & Administrator
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Edinburgh City Football Club Limited.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Edinburgh City Football Club Limited. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Corporate Receptionist & Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Edinburgh City Football Club Limited.:Your cover letter is your chance to shine! Tell us why you want to work at Edinburgh City Football Club Limited. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Edinburgh City Football Club Limited.!
How to prepare for a job interview at Edinburgh City Football Club Limited.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
