Business Account Manager

• Vacancy No 5567
• Job Title BUSINESS ACCOUNT MANAGER

PLEASE NOTE: This is a field based East Scotland role requiring regular travel to customers, project stakeholders, internal meetings and commercial sector engagements across the territory.

The successful candidate should ideally be based within reasonable access of Edinburgh and be comfortable travelling across the wider territory, including regular travel to Inverness and Aberdeen as required.

Job Description

Are you a commercially driven Business Account Manager, Business Area Manager, Area Sales Manager, Specification Sales Manager, Business Development Manager or technically credible sales professional with experience developing relationships across specification led, project based or commercial interior product markets?

We are partnered with a leading manufacturer of high-quality commercial interior product solutions, who are looking to recruit a Business Account Manager to support and grow a key East Scotland territory.

This is a key role within an established and successful area of the business, with a strong project bank, supportive customer base and a long-standing connection to the territory.

The role will be focused on engaging with clients, end users, architects, designers, specifiers, main contractors, subcontractors and wider commercial project stakeholders to create, protect and convert specifications into orders.

The territory has strength across education, office and healthcare, while also offering wider commercial opportunities across my client s broad flooring portfolio and long-established customer relationships.

This is not a passive account management role.

It is a territory development, specification influence and project conversion position that requires structure, self-motivation, planning discipline and the ability to work closely with customers and internal colleagues.

The Role

The Business Account Manager, East Scotland, will be responsible for supporting, developing and growing my client s commercial project and specification led activity across the East of Scotland.

The successful candidate will inherit an established area with a strong concentration of supportive customers, while also being expected to build momentum across new and existing project opportunities.

You will engage with clients, end users, architects, designers and specifiers to create demand and influence specifications, then work with main contractors, subcontractors, partners and internal stakeholders to drive those specifications through to order.

The role will form part of the Scotland and North East regional team and will report to the Regional Sales Manager.

This is a role for someone who can operate with autonomy, structure and commercial discipline.

The successful candidate will be expected to manage their territory professionally, maintain accurate CRM records, report progress clearly and work collaboratively with the wider business.

Responsibilities

• Manage, develop and grow commercial projects and specification led opportunities across the East Scotland territory.
• Engage with clients, end users, architects, designers, specifiers, main contractors, subcontractors and wider project stakeholders.
• Create, protect and drive specifications through the project cycle to order stage.
• Support and grow the existing project bank, while identifying new opportunities across the territory.
• Build and maintain strong relationships across key sectors including education, office, healthcare and wider commercial environments.
• Promote my client s broad flooring portfolio and position the business as a trusted partner for commercial flooring solutions.
• Plan territory activity effectively, including regular customer visits, project meetings, specification engagement and travel across the wider East Scotland region.
• Work closely with the Regional Sales Manager and the Scotland and North East regional team to support sustainable, profitable growth.
• Collaborate with internal colleagues across sales, technical, customer service, marketing and wider business functions.
• Maintain accurate records of opportunities, customer activity, project pipeline and performance through CRM or agreed reporting tools.
• Provide market intelligence, customer insight and competitor feedback to the business.
• Represent my client professionally across all customers, internal and external stakeholder environments.
• Knowledge, Skills and Experience Required

The successful candidate will ideally have experience operating within specification led, project led or commercially focused sales environments where multiple stakeholders influence the buying and decision-making process.

Relevant experience may come from flooring, commercial interiors, interior finishes, lighting, KBB, furniture, surfaces, architectural products, construction products or other project-based product sectors selling into commercial environments.

Essential experience and attributes include

• Proven area sales, specification sales, project sales, technical sales or business development experience within commercial interiors, construction products or project led environment.
• Ability to secure and deliver project business across the commercial sector.
• Experience engaging with end users, architects, designers, specifiers, contractors, subcontractors and wider project stakeholders.
• Strong business development mindset, with the ability to identify new opportunities and develop territory growth.
• Commercial confidence to manage customer relationships, project discussions, pricing conversations and specification influence.
• Strong communication, presentation and influencing skills.
• Ability to operate credibly with customers, project stakeholders, internal teams and regional colleagues.
• Strong planning, organisation and time management skills.
• Good IT ability, with confidence using CRM systems, reporting tools and sales data.
• High levels of self-motivation, accountability and professional discipline.
• Comfortable travelling across East Scotland, including regular travel to areas such as Edinburgh, Aberdeen and Inverness.
• Flooring experience would be advantageous but is not essential.
• Experience within other interior focused product sectors such as ceiling systems, ceramics, sub floor, adhesives, modular interiors, lighting, KBB, furniture or closely aligned products would also be highly relevant.
• The Person

This role will suit someone who enjoys territory development, specification led sales and commercial project influence.

You may already be operating as a Field Sales Manager, Account Manager, Business Area Manager, Area Sales Manager, Specification Sales Manager, Business Development Manager, Territory Sales Manager, Account Manager or Project Sales professional within a relevant flooring, interiors, construction products or project led market.

You will be commercially mature, structured and capable of working with a high level of autonomy.

You will understand that success in this type of role is built through planning, persistence, credibility and the ability to influence the right people at the right stage of the project cycle.

You will be comfortable developing relationships with existing customers, new prospects and multiple project stakeholders, while working closely with internal colleagues to move opportunities forward.

This is a role for someone who can combine practical territory management with clear commercial judgement.

You will need to be proactive, organised, self-motivated and able to communicate clearly across all levels of a business.

You do not need to be a flooring expert from day 1, as full product and technical training will be provided.

However, you must bring the commercial intelligence, customer focus and relationship skills required to become credible within the territory.

The successful candidate will be someone who can continue the strong work already established in the area, while helping my client build further momentum across a strategically important East Scotland territory.

What's in it for you?

• Basic salary £45,000 to £50,000, depending on experience.
• Bonus structure with OTE of £60,000 to £65,000.
• Company car, hybrid or EV depending on availability and order cycle.
• Private healthcare and salary sacrifice pension scheme.
• 26 days holiday plus bank holidays.
• Company credit card.
• Full product and technical training.
• Opportunity to join a well-established manufacturer with a strong reputation across the commercial interiors market.
• Established East Scotland territory with a strong customer base and existing project bank.
• Commercial project and specification led role across education, office, healthcare and wider commercial environments.
• Collaborative support from the Scotland and North East regional team, technical, customer service, marketing and wider business functions.
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