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- Tasks: Lead a passionate team, deliver exceptional customer experiences, and manage daily store operations.
- Company: Edinburgh Bicycle Co-op, an employee-owned bike retailer with a strong community focus.
- Benefits: Competitive salary, autonomy in management, and long-term development opportunities.
- Why this job: Join a vibrant cycling community and make a real impact in a respected bike shop.
- Qualifications: Experience in retail management and a genuine passion for cycling.
- Other info: Enjoy 32 days holiday and the chance to influence business decisions.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive, dependent on experience
PASSIONATE ABOUT CYCLING. SERIOUS ABOUT RUNNING A GREAT SHOP.
Edinburgh Bicycle Co-op is a long established, respected independent bike retailer. As an employee-owned business, service quality and the customer are at the heart of what we do. We believe that great bike shops are built on strong leadership, high standards, and a genuine love for cycling and customer service. Our original main store in Bruntsfield is still very much at the heart of our business.
This is a hands-on Store Manager role for someone who knows what a great bike shop looks like and takes pride in running one. You’ll lead from the front on the shop floor, develop a knowledgeable team, and take full ownership of the store’s performance, culture, and reputation.
THE ROLE
As Store Manager, you’ll be responsible for the day-to-day success of our store. You’ll balance commercial performance with exceptional customer experiences, ensuring the shop remains a destination for cyclists of all levels. This is not a back-office role. You’ll be actively selling, coaching, problem-solving, and setting the standard every day.
KEY RESPONSIBILITIES
- Lead by example on the shop floor, delivering high-quality, consultative sales
- Coach and develop the team’s product knowledge, sales skills, and confidence
- Build long-term customer relationships that drive repeat business and reputation
- Set the energy, pace, and tone of the store, especially during busy periods
Store Operations & Standards
- Take full ownership of daily store operations, routines, and standards
- Maintain exceptional presentation: merchandising, cleanliness, and stock availability
- Confident use of EPOS and basic retail systems
- Oversee stock control, accuracy, and replenishment
Workshop Oversight
- Work closely with the workshop team to keep jobs flowing efficiently
- Ensure clear communication with customers on service timelines
- Maintain a high standard of handovers and aftersales experience
- Build and retain a positive, high-performing team culture
- Coach, develop, and recognise your team
- Support recruitment and onboarding
- Create clarity around expectations and accountability
Community & Brand
- Act as an ambassador within the local cycling community
- Support events, rides, and partnerships
- Protect and enhance the store’s reputation
WHO WE ARE LOOKING FOR:
- Proven experience managing a busy bike shop or specialist retail store
- Calm, organised leadership style
- High standards and attention to detail
- Genuine passion for cycling
WHAT WE OFFER:
- Autonomy in running the store to maximise opportunities
- Experienced support & mentoring
- Long-term development in an independent business
- The option to join our Co-operative and have a say in how we run our business at our AGM
WORKING HOURS
- 7 days a week opening
- 32 days holiday (inclusive of bank holidays)
If you have the enthusiasm, appetite and personality to deliver flawless customer service and are interested in joining our management team in Bruntsfield, then we want to hear from you.
Store Manager – Bruntsfield, Edinburgh employer: Edinburgh Bicycle Cooperative
Contact Detail:
Edinburgh Bicycle Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager – Bruntsfield, Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Edinburgh Bicycle Co-op, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for cycling and how you align with their mission.
✨Tip Number 2
Practice your pitch! Think about how you can demonstrate your leadership skills and experience in managing a busy bike shop. Be ready to share specific examples of how you've built strong teams and delivered exceptional customer service.
✨Tip Number 3
Network like a pro! Connect with local cycling communities and attend events. This not only shows your commitment to the cycling culture but also helps you build relationships that could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Edinburgh Bicycle Co-op and ready to take on the challenge of running a great shop.
We think you need these skills to ace Store Manager – Bruntsfield, Edinburgh
Some tips for your application 🫡
Show Your Passion for Cycling: Make sure to highlight your love for cycling in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the cycling community and understand what makes a great bike shop.
Lead with Examples: When describing your experience, focus on specific examples of how you've led teams or improved store performance. We love seeing candidates who can demonstrate their leadership skills and how they’ve made a positive impact in previous roles.
Emphasise Customer Service Skills: Since customer service is at the heart of what we do, make sure to showcase your experience in building long-term customer relationships. Share stories that illustrate your ability to provide exceptional service and create memorable experiences for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Edinburgh Bicycle Cooperative
✨Show Your Passion for Cycling
Make sure to express your genuine love for cycling during the interview. Share personal stories or experiences that highlight your enthusiasm and knowledge about bikes. This will resonate well with the interviewers, as they value a passion for cycling just as much as experience.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Discuss specific situations where you coached team members or improved store performance. This will show that you understand the importance of strong leadership in creating a great shop atmosphere.
✨Know the Store's Community Role
Research Edinburgh Bicycle Co-op’s involvement in the local cycling community. Be ready to discuss how you can contribute to events, rides, and partnerships. Showing that you understand the brand's community focus will set you apart from other candidates.
✨Prepare for Operational Questions
Expect questions about daily store operations, stock control, and customer service standards. Brush up on your knowledge of EPOS systems and retail routines. Being able to confidently discuss these topics will demonstrate your readiness for the hands-on nature of the role.