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- Tasks: Process online orders, build bikes, and ensure top-notch customer service.
- Company: Join the Edinburgh Bike Co-op, a passionate cycling community.
- Benefits: Enjoy flexible hours, 32 days holiday, and great staff discounts.
- Why this job: Combine your love for cycling with a rewarding career in a dynamic team.
- Qualifications: Sales experience, bike knowledge, and a knack for detail are essential.
- Other info: Opportunity to join our Co-operative after a year and share in profits.
The predicted salary is between 12 - 16 £ per hour.
Full-time Position
Excellent staff discount scheme
Edinburgh Bike Co-op are looking for a passionate cyclist who has experience within the industry to fill this full-time role in our Online Department.
The Role:
Based at our Head Office in Newbridge, the successful candidate will be part of a fast-paced team that works to fulfil daily deadlines; processing orders and assembling bikes. We are looking for a reliable and self-motivated person who can take on varied tasks including:
- Processing Online orders
- Building bikes and completing pre delivery inspections (PDI) on them
- Packaging bikes and products in a safe manner for shipping
- Booking bike shipments
- Answering phone calls and emails
- Liaising with our stores regarding orders and customer enquiries
Most importantly, you will be a team player who takes pride in giving the very best service to every customer that contacts our business.
Essential skills:
- Sales experience and order processing
- Knowledge of the bike industry and bike product
- Good written and verbal skills
- Confident and professional phone manner
- Ability to build and PDI bikes
- High attention to detail
- Previous bike mechanic experience
- Experience with google suite (Docs, Sheets, Drive)
- Experience with Citrus Lime
- Drivers licence (over 25) to assist with van delivery schedules
What we offer:
- A commitment to accommodate flexible working hours.
- The choice of 4 day or 5 day working week, both offering full-time hours (37.5 per week)
- A generous 32 days paid holiday per year.
- An excellent staff discount scheme on bikes, parts, accessories and clothing.
- Supported entry into cycling competitions and events.
- After a year of service, you have the option to join our Co-operative and have a say in how we run our business at our AGM.
- As a Co-operative we also have bonus opportunities for a share in the profits.
Start Date: February 2026
Pay Rate: £12.21 per hour
Applicants invited to interview may be required to demonstrate their bike building and PDI skills within a set time limit, so please be prepared for this.
Contact: alasdairsewell@edinburghbicycle.com
Online Sales and Bike Builder – Newbridge, Edinburgh employer: Edinburgh Bicycle Cooperative
Contact Detail:
Edinburgh Bicycle Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Sales and Bike Builder – Newbridge, Edinburgh
✨Tip Number 1
Get ready to show off your bike building skills! Since you'll need to demonstrate your abilities during the interview, practice assembling bikes and completing pre-delivery inspections. This will not only boost your confidence but also impress the hiring team.
✨Tip Number 2
Brush up on your sales techniques! Since this role involves processing online orders and liaising with customers, being able to communicate effectively is key. Think about how you can showcase your sales experience in a way that highlights your passion for cycling.
✨Tip Number 3
Don’t forget to research Edinburgh Bike Co-op! Knowing their values and what they stand for will help you connect with the team during your interview. Plus, it shows that you're genuinely interested in being part of their co-operative culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get you on board!
We think you need these skills to ace Online Sales and Bike Builder – Newbridge, Edinburgh
Some tips for your application 🫡
Show Your Passion for Cycling: We want to see your love for cycling shine through in your application. Share any personal experiences or achievements related to biking that highlight your enthusiasm and knowledge of the industry.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your relevant skills, especially in sales and bike mechanics, so we can see how you fit into our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Edinburgh Bicycle Cooperative
✨Know Your Bikes
Make sure you brush up on your bike knowledge before the interview. Be ready to discuss different types of bikes, components, and any recent trends in the cycling industry. This will show your passion and expertise, which is crucial for the role.
✨Demonstrate Your Skills
Since you'll need to showcase your bike building and PDI skills, practice these tasks beforehand. If possible, set up a mock assembly at home or with friends. Being able to demonstrate your hands-on abilities will give you a significant edge.
✨Prepare for Customer Interactions
As this role involves liaising with customers and stores, think about how you would handle various customer scenarios. Prepare some examples of how you've provided excellent service in the past, as this will highlight your communication skills and professionalism.
✨Familiarise Yourself with Tools and Software
Get comfortable with Google Suite and any other tools mentioned in the job description. If you have experience with Citrus Lime, be ready to discuss it. Showing that you're tech-savvy will reassure them that you can handle the online sales aspect of the job.
