Digital Product Manager — Airport Tech & SaaS

About the role

Edinburgh Airport is Scotland's largest airport, welcoming 17 million passengers a year. A significant part of the airport's commercial success to date has been its emphasis on innovation, which makes it a dynamic and stimulating place to work.

Edinburgh Airport's Digital Team is a small, distributed team focused on using technology to create great experiences that help make travel better and to optimise online revenue. Our products include passenger-facing websites, internal tools to help operations run smoothly and efficiently, and our AirportX eCommerce platform, which we are selling to other airports globally as software as a service (SaaS).

To help us achieve our goals, we're expanding the team.

About the Recruitment Process

The recruitment process for this role will be a 2 stage interview process. Firstly you will have a short Teams call with our Revenue Manager and another member of our Digital team, to find out more about your background and interest in the role. Successful candidates will then be invited to a second stage interview, which will include competency, values and technical questions.

Please note, our interview process may be adjusted depending on the volume of candidates. We are committed to supporting diverse ways of thinking and working, so if you require adjustments in the recruitment process, please let us know on your application.

What you'll be doing

• Own and manage product roadmap Edinburgh Airport's digital products, including AirportX, passenger and corporate websites, data and reporting, and other digital products and infrastructure.
• Capture, refine and prioritise requirements, both internally and externally.
• Manage the digital pipeline, keeping it up to date with estimates of resources required and delivery timescales.
• Run the weekly planning sessions, ensuring the bi-weekly sprints are kept on track, issues are addressed, and opportunities taken.
• Conduct internal stakeholder engagement with teams across Edinburgh Airport, communicating what the digital team can deliver and highlighting key deliverables.
• Oversee UAT to ensure high product quality, security and integrity.
• Lead on product compliance, audit & governance.
• Own the day-to-day Digital/IT relationship, ensuring both teams work together to maximise the benefit for Edinburgh Airport.
• Manage the increasing use of AI in the development process, ensuring product quality as well as productivity gains.
• Act as the workstream lead for the annual digital capital papers for AirportX and Digital Apps; track performance against these papers.

What we're looking for

• Excited by the prospect of being part of a relatively small but highly effective team.
• Highly organised, able to handle multiple priorities and workstreams.
• Commercially aware, interested in new technology and opportunities, dedicated to delivery but able to pivot if required.
• Confident communicator, comfortable presenting to senior stakeholders.
• Proactive, spotting risks and opportunities early, flagging them up to the team for management or resolution.
• Data-driven, comfortable working with KPIs and performance metrics.
• Technically able and curious, able to understand digital platforms and integrations.
• Resilient and calm under pressure.
• Collaborative, working effectively across both the Digital and Commercial teams, and other teams around Edinburgh Airport.
• Detail-oriented, accurate, organised approach to things.

Bonus points

• Experience of working in e-commerce.
• Experience and awareness of developments in AI and the impact on the world of software engineering.

If your experience looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.

What we'll offer you

• Pension scheme- employer contributions can be up to 7%.
• 32 days holiday, based on full time roles, increasing with service.
• Annual discretionary bonus.
• Supporting your health and wellbeing- private healthcare after 1 years' service, access to our Employee Assistance Programme and occupational health services.
• Free car parking on site and when you go on holiday.

We offer a range of other benefits.

Why EDI?

We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we'll support and encourage this every step of the way. We offer in-house and external training, both role specific and based on your objectives.

As a business we're driven by our values - they're at the core of our culture and everything we do. We will ask questions based on our values during your interview, as we're looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.

As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.

We work with Inclusive Employers, who are a leading organisation for employers committed to prioritising inclusion. We are supported by them through leadership workshops, a variety of resources and webinars, demonstrating our commitment to an inclusive workplace and ensuring all our employees feel valued.

This partnership is part of our wider Diversity and Inclusion strategy.

We give colleagues the opportunity to engage with different people and projects, within our business and beyond. You can get involved in a variety of different employee groups, including Diversity, STEM, Wellbeing, or create your own community - it's important to us that you can share your interests and be yourself at work.