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- Tasks: Lead a team in delivering high-performance maintenance for energy solutions.
- Company: Join Edina, a pioneer in low-carbon energy solutions since 1985.
- Benefits: Enjoy competitive salary, hybrid working, and extensive perks like private healthcare.
- Why this job: Make a real impact in the energy sector while developing your career with ongoing training.
- Qualifications: Must have engineering qualifications and supervisory experience in mechanical/electrical fields.
- Other info: Flexible hours with potential weekend work; apply early as positions may fill quickly.
The predicted salary is between 36000 - 60000 £ per year.
Service Support Supervisor
Manchester (with hybrid working)
About Edina
Established in 1985, Edina is a leading international power generation specialist, delivering low-carbon, cost-effective energy and battery storage solutions. Using diverse fuel sources like biogas, natural gas, and landfill gas, Edina supports clients in improving energy efficiency, reducing emissions, and achieving net zero goals.
With over 200 professionals and global operations, we combine innovative technology, in-house manufacturing, and strong customer values – sustainability, flexibility, and integrity – to provide reliable, tailored power solutions and exceptional after-sales support across public and industrial sectors.
We aim to build long-lasting partnerships with our customers in support of their project requirements to deliver market-leading power generation solutions to reduce energy costs and guide our clients through the transition to net carbon zero.
Backed by a dedicated in-house manufacturing division, skilled professionals, and a proven track record across public and industrial markets worldwide, we cover the full spectrum, delivering reliable, forward-thinking power generation solutions with an after-sales service.
We are currently seeking to appoint a Service Support Supervisor to join our team in Stockport, Manchester on a full-time, permanent basis.
The Benefits
– Competitive salary
– 25 days annual leave plus bank holidays and public holidays
– Enhanced Holiday Entitlement based on length of service
– Company pension scheme with attractive employer contribution percentage
– Company vehicle
– Private healthcare scheme
– Life Insurance
– Employee Assistance Programme
– Cycle to Work Scheme
– Career development opportunities
– Continued investment in employee training to further enhance knowledge, expertise and creativity
This is an exciting opportunity for a qualified engineer with strong supervisory experience to join our pioneering organisation.
Youll have the chance to take the lead in delivering high-performance maintenance operations that help power critical energy infrastructure across the UK.
Whats more, youll become part of a knowledgeable, collaborative team with access to ongoing training, career development, and cutting-edge technology, all while helping drive a cleaner, more energy-efficient future.
So, if youre ready to step into a leadership role with real impact, then apply today!
The Role
As a Service Support Supervisor, you will oversee the efficient scheduling, diagnosis, and delivery of service operations for gas and diesel engine installations.
Your primary focus will be to maintain high performance across all contract engines while supervising engineers and service teams to deliver cost-effective, reliable service.
You will co-ordinate all planned and reactive maintenance activities, supporting engineers both remotely and on-site with fault diagnosis and resolution.
Additionally, you will:
– Manage the day-to-day operations of the service team
– Ensure service operations are delivered efficiently and meet customer expectations
– Monitor and control operating costs in line with commercial targets
– Maintain strong relationships across the parts and service organisation
– Track contract and job profitability and provide regular performance updates
About You
To be considered as a Service Support Supervisor, youll need:
– At a minimum, an ONC, NVQ Level 2 or City & Guilds Level 2 qualification in mechanical/electrical engineering or motor vehicle studies or equivalent
– A minimum of two years supervisory experience
– To be a time-served technician in a mechanical/electrical discipline
– To be a competent technician with considerable skills and in-depth knowledge of gas/diesel engines
– Effective IT skills and competency in the use of Microsoft Office Packages
– A full, valid driving licence
Hours of Work: Monday – Thursday 8.30am – 5.00pm and Friday 8.30 am – 4.00 pm.
This role will involve weekend work and possible out of hours work. You will be required to participate in an established 24 hour callout programme based on a rota system.
The closing date for applications is 4pm on Monday 11th August 2025.
Due to a fast-moving market, applications may be filled on short notice and the deadline date may be brought to a close early. Please apply early to avoid disappointment.
Edina is an equal opportunities employer.
Other organisations may call this role Service Supervisor, Maintenance Supervisor, Service Delivery Supervisor, Engineering Services Supervisor, Operations Supervisor, Technical Support Supervisor, Planned Maintenance Supervisor, or Service Operations Team Leader.
So, if youre ready to step into an impactful role as a Service Support Supervisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Service Support Supervisor in Manchester employer: Edina
Contact Detail:
Edina Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Supervisor in Manchester
✨Tip Number 1
Familiarise yourself with Edina's core values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your experience and values match theirs.
✨Tip Number 2
Network with current or former employees of Edina on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your technical knowledge related to gas and diesel engines. Being able to discuss specific technologies or recent advancements in energy solutions can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare examples from your past supervisory roles that demonstrate your ability to manage teams effectively and handle operational challenges. Real-life scenarios will illustrate your leadership skills and problem-solving abilities.
We think you need these skills to ace Service Support Supervisor in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical or electrical engineering, as well as any supervisory roles you've held. Emphasise your skills with gas and diesel engines, and include specific examples of how you've managed teams or projects.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with Edina's mission of delivering low-carbon energy solutions. Be sure to address your leadership style and how you can contribute to their team.
Highlight Relevant Qualifications: Clearly list your qualifications such as ONC, NVQ Level 2, or City & Guilds Level 2 in your application. If you have additional certifications or training related to maintenance operations or energy efficiency, make sure to include those as well.
Showcase Your IT Skills: Since effective IT skills are required for this position, mention your proficiency with Microsoft Office and any other relevant software. Provide examples of how you've used technology to improve service operations or team management in previous roles.
How to prepare for a job interview at Edina
✨Understand the Company Values
Before your interview, take some time to research Edina's core values such as sustainability, flexibility, and integrity. Be prepared to discuss how these values resonate with you and how you can contribute to them in your role as a Service Support Supervisor.
✨Showcase Your Supervisory Experience
Since the role requires strong supervisory skills, come ready to share specific examples from your past experiences where you successfully managed a team or project. Highlight any challenges you faced and how you overcame them to ensure high performance.
✨Demonstrate Technical Knowledge
As a qualified engineer, it's crucial to demonstrate your in-depth knowledge of gas and diesel engines. Be prepared to answer technical questions and discuss your hands-on experience with maintenance operations, fault diagnosis, and service delivery.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about the team's dynamics, ongoing training opportunities, and how success is measured in the Service Support Supervisor role. This shows your genuine interest in the position and the company.
