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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join a vibrant fashion retail team with a passion for style.
- Benefits: Enjoy employee discounts and flexible part-time hours.
- Other info: Perfect for students looking to gain experience in a fun environment.
- Why this job: Be part of a dynamic team and engage with customers daily.
- Qualifications: Previous retail experience is a plus, but enthusiasm is key!
The predicted salary is between 24420 - 65386 £ per year.
Reporting to General Manager and/or Deputy Manager OPS Manager and/or Supervisor.
Role Purpose
To support store performance by delivering outstanding customer service and maintaining high operational and visual standards across designated areas of the store.
Key Responsibilities
- Customer Service & Sales
- Deliver a high standard of customer service.
- Proactively acknowledge customers and provide product guidance when required.
- Process sales, exchanges, and refunds accurately and efficiently across all payment methods.
- Maintain up-to-date knowledge of products, promotions, and store initiatives.
- Store Operations & Merchandising
- Take ownership of one or more store sections, ensuring strong visual presentation standards (folding, replenishment, display maintenance).
- Maintain housekeeping standards on the shop floor and ensure cash desk areas remain clean and organised.
- Support stock replenishment before store opening and throughout the day as required.
- Organise and maintain the stockroom to ensure operational efficiency.
- Cash Handling & Compliance
- Follow opening and closing cash desk procedures accurately.
- Produce till reports when required and escalate discrepancies in line with company procedures.
- Comply fully with company security procedures, policies, and Health & Safety regulations.
- Ensure required documentation is understood and completed appropriately.
- Team Contribution
- Maintain effective communication with the management team and colleagues.
- Provide support to cashiers and team members when needed.
- Contribute positively to daily store operations and undertake additional tasks as required.
Experience & Qualifications
- Previous experience in fashion retail and/or customer service preferred but not essential.
- Prior cash handling experience is advantageous.
Skills & Personal Attributes
- Passion for fashion and customer engagement.
- Strong numeracy and literacy skills.
- Clear and confident communication skills.
- Accountable and reliable work ethic.
- Proactive, enthusiastic, and self-motivated.
- Strong interpersonal skills and ability to collaborate within a team.
- Capable of working independently and under pressure.
- Flexible to work evenings, weekends, and bank holidays.
- Professional presentation in line with brand guidelines.
Applicants must have the legal right to work in the UK. We are unable to offer visa sponsorship for this role.
Equality
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
Data Protection
We will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information provided during the recruitment process will be used solely for assessing your suitability for employment and will be handled confidentially. By applying, you consent to us processing your data for recruitment purposes in line with our privacy policy.
Job Type: Part-time
Pay: £24,420.00-£65,385.99 per year
Benefits: Employee discount, Store discount
Work authorisation: United Kingdom (required)
Work Location: In person
Retail Sales Assistant in London employer: Edikted
Contact Detail:
Edikted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in London
✨Tip Number 1
Get to know the store! Before your interview, pop in and check out the layout, products, and promotions. This will help you chat confidently about how you can contribute to their customer service and sales goals.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with common customer scenarios. Being able to demonstrate your passion for fashion and customer engagement will set you apart.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the brand's style. A professional presentation shows that you understand the importance of visual standards and are ready to represent the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Retail Sales Assistant in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experiences or interests that highlight your enthusiasm for the industry and customer engagement.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Use specific examples from your past experiences that demonstrate your ability to deliver outstanding customer service and maintain high operational standards.
Be Clear and Confident: Your written application should be easy to read and understand. Use clear language and structure your thoughts logically. This will show us that you have strong communication skills, which are essential for the Retail Sales Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Edikted
✨Know Your Products
Before the interview, make sure you’re familiar with the products and promotions in the store. This will not only help you answer questions confidently but also show your passion for fashion and customer engagement.
✨Practice Customer Scenarios
Think about common customer service scenarios you might face as a Retail Sales Assistant. Practising how you would handle these situations can demonstrate your proactive approach and strong interpersonal skills during the interview.
✨Showcase Your Team Spirit
Be ready to discuss examples of how you've contributed positively to team dynamics in previous roles. Highlighting your ability to communicate effectively and support colleagues will resonate well with the management team.
✨Dress the Part
Since this role is in fashion retail, ensure your outfit aligns with the brand's guidelines. A professional presentation can make a great first impression and reflect your understanding of the company's values.