At a Glance
- Tasks: Support clients and the Property & Casualty Team with various service needs.
- Company: Join a dynamic insurance company with growth opportunities.
- Benefits: Gain valuable experience in the insurance industry while developing your skills.
- Other info: In-office role in Birmingham, AL, with a positive team environment.
- Why this job: Kickstart your career in insurance with hands-on learning and support.
- Qualifications: Curiosity, eagerness to learn, and strong communication skills are key.
The predicted salary is between 31500 - 38500 £ per year.
The Insurance Client Service Associate role is a great opportunity to get one's foot in the door to a career in the insurance industry! The Client Associate responsibilities include providing day-to-day support to our Property & Casualty Team and our clients. This includes assisting clients with various online service platforms and acting as an internal accountability partner for EPIC's value-added services. The Client Associate will assist in the renewal, external marketing, loss analysis and ongoing service to clients; they will prepare RFPs and client presentations as well as other deliverables.
What We're Looking For:
- Curiosity and an eagerness to learn! Insurance industry experience is nice to have but not required. The team can teach the important aspects of the industry, but ideal candidates will love learning, be a self-starter & enjoy variety in their work.
- Eagerness to grow! While there is a lot to teach and learn in this role, it also provides a great opportunity for employees to learn what their insurance career opportunities are, and grow into those career paths in time.
- Candidates with strong, professional communication skills - both written and verbal.
- High attention to detail, and the ability to learn and understand software systems quickly.
- Candidates who adapt well to priority changes, deadlines, and can multi-task and manage projects well.
- Positive and outgoing disposition, eager to work as a team but also functions well working independently.
Location: In-Office - 5 days a week in our Birmingham, AL office
What You'll Do:
- As directed, ensures that internal/external inquiries to the online services are responded to and resolved within established guidelines while providing excellent customer service;
- Upon renewal/onboarding of an account, determine services to be provided with input from Production and Marketing.
- Communicate to individual team members the assigned responsibilities and required timeline related to individual client services plans.
- Assimilate data from multiple departments into a cohesive deliverable.
- Participate in external marketing campaigns as requested.
- Assist in day-to-day service needs of assigned accounts.
- ImageRight file set up.
- Schedule formatting.
- Support for Marketing Lead/Senior Client Manager as needed.
- Renewal Document setup/formatting.
- Upload COIs to Clearing Houses for renewal.
- Issue Certificates of Insurance.
- Plan and build documents for stewardship meetings with clients.
- Loss analytics.
- Loss run requests.
- Experience Modifier analysis and projections.
- Other office duties and special projects as assigned.
Personal and Organizational Development:
- Set priorities and manage workflow for self to ensure all goals are met;
- Maintain cordial and effective relationships with all parties;
- Maintain up-to-date proposals, workflow logs, update all required documentation and records;
- Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed, to achieve the business goals of the Team/Company;
- Stay informed regarding industry information, trends, new product/program developments, coverages and technology to continually improve service, work product, and knowledge and performance;
- Project a professional image in action and appearance.
Insurance Client Service Associate (Entry-level) in Birmingham employer: edgewoodpartnersinsurancecenter
At EPIC, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters curiosity and growth. As an Insurance Client Service Associate in our Birmingham, AL office, you'll benefit from hands-on training, opportunities for career advancement, and a collaborative team environment that values your contributions. Join us to kickstart your insurance career in a dynamic setting where your eagerness to learn and positive attitude will be celebrated.
Contact Details:
edgewoodpartnersinsurancecenter Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Client Service Associate (Entry-level) in Birmingham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like edgewoodpartnersinsurancecenter). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like edgewoodpartnersinsurancecenter. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Client Service Associate (Entry-level) in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at edgewoodpartnersinsurancecenter.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at edgewoodpartnersinsurancecenter. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at edgewoodpartnersinsurancecenter
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at edgewoodpartnersinsurancecenter to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at edgewoodpartnersinsurancecenter, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding edgewoodpartnersinsurancecenter's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
