Supply Chain Director FMCG, EMEIA PAC in London

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.

Making Useful Things Joyful At Edgewell, we're behind some of the world's most trusted brands, including Wilkinson Sword, Schick, Billie, Bulldog, Hawaiian Tropic, Wet Ones and Jack Black. But we're about much more than the products we make. We are a global team of 6,200 visionaries, doers, and makers. We bring joy to more than 50 countries, keeping a keen eye on efficiency and sustainability. We’re also passionate about maintaining a diverse, inclusive, and respectful environment where our teammates can thrive. We are curious, collaborative and passionate about making everyday experiences better. We believe great ideas can come from anywhere, and we're committed to creating an environment where everyone feels valued, included and empowered to make an impact.

If you're looking for a place where your voice matters, your development is supported and your work can make a real difference, we'd love to meet you.

The Director, EMEIA Pacific Customer Supply Chain, is responsible for shaping and leading the regional customer supply chain agenda across EMEIA Pacific, building the organisation and capabilities needed to accelerate profitable growth, strengthen strategic customer partnerships, create competitive advantage and deliver sustainable operational performance. The leader serves as a senior supply chain partner to the markets, commercial teams and global functions, translating customer and market priorities into clear supply chain strategies, capabilities and execution plans.

The role is accountable for defining and leading the regional supply chain strategy and execution within Joint Business Plans with strategic customers, ensuring customer collaboration drives sustainable growth, competitive advantage and measurable business outcomes across service, OTIF, inventory, working capital, cost-to-serve and customer experience.

The position is accountable for driving regional transformation through simplified ways of working, stronger organisational capability, digital enablement, data-driven decision making and continuous improvement. This leader will champion the adoption of digital tools, advanced analytics, automation and scalable processes to improve responsiveness, decision quality, customer experience and operational performance across the region. Success will come through influence, partnership and alignment with market and global teams, not by creating additional organisational complexity.

The role is expected to connect demand, supply, logistics, customer service, product lifecycle and inventory priorities into an integrated agenda that supports growth, efficiency and enterprise objectives.

As the regional owner of the Integrated Business Planning process, this leader partners closely with Regional Commercial Team, Global Supply Planning and Global IBP Leaders to align demand, supply, capacity, customer priorities and financial commitments, while helping the organisation make faster, better-informed decisions.

Strategic Mandate: Build an EMEIA Pacific customer supply chain capability that growth, strengths strategic customer partnerships, simplifies execution and consistently improves the metrics that matter: service, OTIF, inventory, working capital and cost-to-serve.

Universal Accountabilities

• Growth and Customer Partnership Leadership
• Lead the EMEIA Pacific Customer Supply Chain organisation with a clear focus on enabling profitable growth, improving customer experience and strengthening strategic customer partnerships.
• Own and lead the supply chain contribution to Join Business Plans with priority customers, ensuring initiatives are commercially relevant, operationally executable and tied to measurable business outcomes.
• Serve as the senior supply chain executive interface for strategic customers and key internal stakeholders building trusted customer relationships, leading executive-level supply chain engagements, and bringing the voice of the customer into end-to-end supply chain decision and enterprises priorities.
• Proactively engage with strategic customers to identify growth opportunities, improve collaboration, enhance service performance, and develop joint supply chain capabilities that create mutual value and competitive advantage.
• Partner with Commercial, Finance and market leaders to translate customer segmentation, growth plans and market priorities into supply chain capabilities, service models and execution roadmaps.
• Business Outcomes and Performance Delivery
• Deliver measurable improvement across service, OTIF, inventory, working capital, cost-to-serve, logistics performance and customer satisfaction.
• Identify and prioritise opportunities to improve service, reduce complexity, optimize inventory and lower total cost while maintaining alignment with regional financial commitments.
• Establish performance management routines, scorecards and decision forums that convert insights into clear actions, ownership and business impact.
• Contribute to annual operating plans and longer-term strategic plans by building practical, financially grounded supply chain recommendations.
• Transformation, Capability and Simplification
• Lead the regional customer supply chain transformation agenda, building capability in customer collaboration, planning, analytics, execution discipline and continuous improvement.
• Simplify processes and decision rights across markets and functions, reducing friction while improving speed, accountability and scalability.
• Lead the development and adoption of digital customer supply chain capabilities, leveraging data, digital platforms, advanced analytics, automation and emerging technologies to improve decision quality, anticipate risks, identify growth opportunities and enable scalable competitive advantage across the region.
• Foster a culture of digital innovation and continuous learning, ensuring teams build the capabilities required to effectively leverage analytics, AI-driven insights, automation, and evolving customer supply chain technologies.
• Translate enterprise and global initiatives into practical regional capabilities and ways of working that can be adopted by markets and sustained over time.
• Integrated Planning and End-to-End Alignment
• Own the regional Integrated Business Planning process, partnering with Regional Commercial teams, global Supply Chain Planning and Global IBP leaders to align demand, supply, capacity and financial priorities.
• Partner with strategic customers, commercial teams, and planning organisations to leverage shared data, digital connectivity and collaborative planning capabilities and improve forecast accuracy, service performance and execution effectiveness.
• Provide leadership across demand planning, order management, outbound logistics, customer service, product lifecycle execution, inventory management and related regional supply chain process.
• Lead regional execution of new product introductions, transitions and product lifecycle priorities in partnership with markets, commercial teams, supply chain, operations and global functions.
• Ensure customs, logistics and distribution priorities are integrated into customer and market plans in a way that supports growth, service and cost objectives.
• Influence, Leadership and Talent Development
• Build strong relationships across markets, global supply chain, operations, finance and commercial leadership, influencing without adding unnecessary organisational layers.
• Lead, coach and develop talent, building a high-performance team with strong commercial acumen, analytical capability, customer orientation and enterprise mindset.
• Communicate clearly with senior leadership, translating complex trade-offs and analysis into concise action-oriented recommendations.
• Champion change leadership and cross-functional alignment, ensuring initiatives are adopted, embedded and measured for impact.

What You'll Bring

• Significant experience of progressive supply chain, customer supply chain, planning, logistics, commercial operations or related experience, preferably within CPG or similar complex, customer facing environment.
• Proven experience leading regional or multi-market teams and influencing across matrixed market, commercial and global functional organizations.
• Proven experience leveraging digital technologies, analytics, automation and data-driven capabilities to improve customer collaboration, operational performance, and business outcomes.
• Experience engaging directly with customers at senior leadership levels, leading strategic supply chain discussions, Joint Business Planning initiatives and collaborative growth programs.
• Demonstrated ability to build customer partnerships and lead supply chain initiatives that support Joint Business Plans, growth objectives and measurable performance management.
• Strong commercial and financial acumen, with experience improving service, OTIF, inventory, working capital, logistics performance and cost-to-serve outcomes.
• Track record leading transformation, simplification, continuous improvement and capability-building initiatives that deliver sustainable business impact.
• Strong analytical and strategic problem-solving skills, with the ability to use data and insights to frame decisions, align stakeholders and manage risk.
• Excellent communication and executive influencing skills, with the ability to translate complex supply chain topics into clear recommendations for senior leadership.
• Strong leadership presence, enterprise mindset and ability to develop talent in a high-performance, customer-focused environment.

People First: Why Join Edgewell?

Based at Wogan House in London, we offer a workplace that truly supports wellbeing, flexibility, and belonging. We offer a competitive salary with an array of benefits including an onsite gym, a dedicated wellness room, private healthcare, a dog‑friendly office, meeting‑free Fridays to protect focus time and a Humming half day to give you added flexibility in the week. You’ll also enjoy free snacks and beverages available in the office, ‘responsible time off’, a competitive pension, and ongoing learning and development opportunities to support your growth and career progression.

In addition, teammates can get involved in a range of initiatives, including our Sports & Social Committee, Wellbeing Committee, Diversity & Inclusion Committee and Charity Committee. There are options to even connect globally through our Teammate Resource Groups, including Pride (supporting LGBTQ+ teammates and communities), VIBE (Vested in Black Origin), MIND (Neurodiverse), The Bridge Back (supporting working families), and many more.

When you join Edgewell, you'll find:

• A supportive and collaborative culture;
• Opportunities to grow and develop your career;
• Leaders who encourage fresh thinking and new ideas;
• Meaningful work with iconic global brands;
• Flexibility where possible;
• An inclusive environment where people can be themselves;
• Colleagues who genuinely care about each other's success.

We believe our best work happens when people feel valued, respected and empowered to contribute.

Ready To Move Forward With Us?

If you're excited by the opportunity to join a team that's passionate about Making Useful Things Joyful, we'd love to hear from you. Apply today and take the next step in your career with Edgewell.

Further context

• Moderate regional and international travel required based on business needs, including customer, market, site and leadership meetings.
• Role operates in a matrixed, multi-market environment that requires collaboration across time zones, cultures and functions.
• Responsibilities may evolve based on business requirements and organizational design decisions.
• Hybrid working.

Our Commitment To Inclusion

At Edgewell, diversity of thought, background and experience helps us create better ideas, stronger teams and more innovative solutions. We're committed to building an inclusive workplace where everyone feels they belong. If you require any accommodations or adjustments during the recruitment process, please let us know and we'll work with you to ensure you have the support you need.

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.