National Account Manager- Edgewell Custom Brands in London

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.

This role is driving our Edgewell Custom Brands (ECB) private label business forward in order to deliver budgeted invoice, net sales, and gross margin within the assigned account portfolio across the financial year, in line with annual and strategic objectives set by the ECB Director. Proactively identify and exploit sales opportunities to achieve the short- and long-term private label objectives, whilst continuously developing commercial capability to maximise individual and organisational contribution.

Key Responsibilities

• Achieve budgeted sales, gross margin, and distribution targets across all major accounts in line with agreed annual and strategic objectives.
• Build effective customer partnerships in order to maximise sales and optimise margins, including the development and execution of Joint Business Plans.
• Drive Sales and margin growth through effective internal collaboration, optimising portfolio, packaging and processes.
• Lead nominated new business and new SKU development project.
• Track Customer performance and proactively recommend actions to improve revenue and profitability supported by robust data and reporting.
• Monitor trade and competitor activity and communicate insights internally and externally.
• Support ECB global account sales administration including tenders, forecasting and pricing using Promax and other Data & Analytics.
• Collaborate with Customer Services, Demand Planning and Supply Planning and Packaging to maximise product availability and service levels.
• Network across Edgewell functions including production, packaging, Logistics, Quality, Marketing and Finance.
• Participate in trade group negotiations, including cross border coordination where required.
• Promote a culture of continuous improvement and excellence across all areas of responsibility.
• Maintain responsibility for all role-related administration.

Required Skills & Experience

• Graduate or equivalent qualification in a commercial related discipline.
• Mathematics GCSE Grade C or above (or equivalent).
• Formal Sales Training & proven account management experience.
• Significant Commercial experience in Consumer Goods preferably Own Label.
• Strong IT capability including Excel, PowerPoint and Microsoft Office and Power BI.
• Excellent Analytical, organisational and planning skills.

Leadership & Commercial Competencies

• Critical Thinking
• Influence
• Project Management
• Achieving Results
• Focus
• Collaboration & Teamwork
• Analysis and Attention to detail

Key Stakeholders

• Head of Edgewell Custom Brands
• Packaging Manager ECB
• Demand & Supply planning
• Finance
• Sales production, operations & quality
• Customers & agency partners

Work Environment

• Hybrid London based. 2 dpw Monday & Thursday.
• Regular travel to Customer & Factories.
• Some work outside standard business hours.

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that’s open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.