eCommerce Account Manager - EU in London

Edgewell is not just a company, but a vibrant global community of 6,800 visionaries, doers, and makers. Our family of over 25 personal care brands serves people in more than 50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of People First guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.

Let's Talk About You

You're commercially driven, hands-on, and ready to accelerate growth for our branded Amazon EU business. You thrive in a fast-paced environment, love taking ownership, and are passionate about delivering results. If you're ambitious and want to make your mark in eCommerce, this could be your next step!

Now, Let's Get Down to Business

As Amazon Trading Manager, you'll join our collaborative eCommerce team, working with likeable, diverse, and nurturing colleagues. You'll take full ownership of day-to-day trading performance in select Amazon EU markets, driving sales, profitability, and brand visibility across EPC brands.

Here's a sample of what you'll get up to:

• Own daily trading of Amazon EU marketplaces, accountable for sales, margin, and profitability targets.
• Execute the trading calendar (Prime Day, Black Friday, Cyber Monday, seasonal events).
• Set up and manage deals, coupons, vouchers, Subscribe & Save, and promotional mechanics.
• Optimise product listings (titles, bullet points, keywords, images, A+ content, brand storefronts).
• Monitor Buy Box performance and take corrective actions.
• Contribute to AMZ EU-wide initiatives and share best practices.
• Track and analyse KPIs (sales, traffic, conversion, buy box %, profitability, ACOS/ROAS).
• Build reporting dashboards and deliver actionable insights.
• Identify risks/opportunities, adjusting pricing, stock, and promotions.
• Benchmark performance against competitors and categories.
• Manage Amazon commercial processes (invoice deductions, shortages, chargebacks, compliance).
• Support negotiations on promotional funding and retail programmes.
• Troubleshoot listing issues, suppressed ASINs, and compliance flags.
• Partner with supply chain for demand planning and replenishment.
• Work with marketing/media teams to align content, promotions, and campaigns.
• Collaborate with advertising team/agency to optimise PPC and DSP campaigns.
• Support the Head of Amazon with trading updates and business reviews.
• Monitor customer reviews, Q&A, and feedback to improve ratings and brand trust.
• Ensure listings comply with Amazon policies and represent the brand accurately.
• Stay ahead of Amazon policy changes and implement adjustments proactively.

Are You Ready to Show Us What You've Got?

We're Looking For Someone With:

• 3–4 years' hands-on experience in Amazon trading (Vendor Central).
• Strong commercial mindset with ownership of sales and margin delivery.
• Advanced Excel and confident use of Amazon reporting tools (Retail Analytics, Brand Analytics, Search Query Performance).
• Proven ability to execute trading levers: pricing, promotions, availability, and content optimisation.
• Highly detail-oriented, organised, and capable of managing multiple markets at speed.
• Strong communicator, able to work cross-functionally with supply chain, marketing, and commercial teams.

Desirable:

• Experience within FMCG, personal care, or consumer goods.
• Trading experience across multiple EU marketplaces.
• Knowledge of Amazon Advertising (PPC, DSP) and retail media optimisation.
• Exposure to additional marketplaces (eBay, Zalando, Allegro, etc.).

What We Offer:

• Competitive salary, hybrid working (2 days in the office), employee assistance programme, life assurance, core working hours, 25 days annual leave, free beverages & snacks, sports & social club membership, casual smart dress code, and a great team!

Now Take the Next Step

If you're ready to progress your career with us, we're looking forward to hearing from you. Please email an up-to-date CV in English along with your salary expectations. Alternatively, feel free to pass this on to your teammates who may be interested. For information about our company, visit www.edgewell.com.

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that's open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.