Senior Student Casework Officer - Fair, Impactful Outcomes in Ormskirk

Senior Student Casework Officer - Fair, Impactful Outcomes in Ormskirk

Ormskirk Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage complex student cases and ensure fair outcomes for all.
  • Company: Edge Hill University, committed to student success and regulatory compliance.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on impactful outcomes for students.
  • Why this job: Make a real difference in students' lives while shaping university policies.
  • Qualifications: Experience in casework and strong understanding of university regulations.

The predicted salary is between 29700 - 36300 Β£ per year.

Edge Hill University is seeking an experienced Senior Student Casework Officer to manage complex student cases, primarily complaints, and ensure regulatory compliance across processes.

You will provide expert guidance on university policies and support timely, fair outcomes for students and staff.

The role emphasizes data protection, evidence review, and reporting, contributing to institutional improvement and a student-centred approach to case handling.

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Senior Student Casework Officer - Fair, Impactful Outcomes in Ormskirk employer: Edge Hill University

Edge Hill University is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a commitment to employee growth, you will have access to professional development opportunities while contributing to impactful projects that enhance the university's award-winning campus. Enjoy a competitive salary and excellent benefits as you play a vital role in shaping the future of higher education in a supportive and forward-thinking community.

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Contact Details:

Edge Hill University Recruitment Team

We think you need these skills to ace Senior Student Casework Officer - Fair, Impactful Outcomes in Ormskirk

Case Management
Regulatory Compliance
Data Protection
Evidence Review
Reporting Skills
Conflict Resolution
Communication Skills