At a Glance
- Tasks: Manage complex student casework, focusing on complaints and compliance.
- Company: Edge Hill University, committed to enhancing the student experience.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a high-performing team dedicated to continuous improvement.
- Why this job: Make a real difference in students' lives by ensuring fair and timely decisions.
- Qualifications: Experience in casework management and strong understanding of university regulations.
The predicted salary is between 29700 - 36300 Β£ per year.
Edge Hill University is seeking an experienced Senior Student Casework Officer to manage complex student casework, with a focus on complaints, appeals, and regulatory compliance.
You will provide expert guidance on university regulations and deliver clear reports to support fair, timely decisions.
Join a high-performing team dedicated to improving the student experience through rigorous case handling and continuous process enhancements.
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Senior Student Casework Officer - Complaints & Compliance in Ormskirk employer: Edge Hill University
Edge Hill University is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a commitment to employee growth, you will have access to professional development opportunities while contributing to impactful projects that enhance the university's award-winning campus. Enjoy a competitive salary and excellent benefits as you play a vital role in shaping the future of higher education in a supportive and forward-thinking community.