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- Tasks: Support prospective students through application processing and communication.
- Company: Join Edge Hill University, a leader in creating educational opportunities since 1885.
- Benefits: Enjoy 35 days annual leave, discounts, wellness resources, and a beautiful campus.
- Why this job: Make a real impact on students' futures while working in a supportive environment.
- Qualifications: Excellent customer service skills and attention to detail are essential.
- Other info: Applications from diverse backgrounds are encouraged to enrich our community.
The predicted salary is between 24215 - 25804 £ per year.
- Department: Admissions
- Location: Ormskirk
- Salary: £24,215 to £25,804 per annum
- Post Type: Full Time
- Closing Date: Sunday 14 September 2025
- Interview Date: Thursday 25 September 2025
- Reference: EHA0963-0825
We’re here to create and harness knowledge, to deliver opportunity for everyone.
About the Role
This is an exciting opportunity for an Admissions Assistant to join our busy and dynamic Enquiries and Admissions Service. You will play a pivotal role in supporting the prospective student experience via communications with applicants.
Your main responsibilities will include supporting application processing, using pre-determined criteria to make initial decisions on whether to make an offer to a candidate, or whether to shortlist them for interview for certain programmes.
For informal enquiries about this vacancy, you may wish to contact: Ellie-Mai Williams, Admissions Officer at willel@edgehill.ac.uk.
About You
Asan Admissions Assistant, you will:
- Show commitment to providing excellent customer service
- Have excellent written and verbal communication skills
- The ability to build positive working relationships with customers and colleagues at all levels
- Work accurately with close attention to detail
At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Rewards & Benefits
- A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
- Discounted membership to our onsite state-of-the-art sport and leisure facilities
- Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
- Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
- A wide range of development programmes to enhance your career
- Beautiful award-winning on-campus working environment.
- Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%
About Us
At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.
Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff. Because for us education isn’t about how much you take in. It’s about what you take out into the world.
Inspiring minds and changing futures since 1885,Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.
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Admissions Assistant employer: Edge Hill University
Contact Detail:
Edge Hill University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Assistant
✨Tip Number 1
Familiarise yourself with the admissions process at Edge Hill University. Understanding how applications are processed and the criteria used for decision-making will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, both written and verbal. As an Admissions Assistant, you'll need to interact with applicants regularly, so being able to convey information clearly and effectively is crucial.
✨Tip Number 3
Showcase your customer service experience. Think of specific examples where you've provided excellent service, as this role heavily relies on building positive relationships with prospective students.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and the university, and it can also give you valuable insights into the team dynamics and expectations.
We think you need these skills to ace Admissions Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Admissions Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your commitment to excellent customer service and your communication skills. Use specific examples from your past experiences to demonstrate how you can contribute to the prospective student experience.
Highlight Relevant Skills: In your CV, emphasise your attention to detail and ability to build positive relationships. Include any relevant experience in admissions or customer service roles that showcase your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Admissions Assistant role.
How to prepare for a job interview at Edge Hill University
✨Showcase Your Customer Service Skills
As an Admissions Assistant, you'll need to demonstrate your commitment to excellent customer service. Prepare examples of how you've successfully handled inquiries or resolved issues in previous roles, highlighting your ability to communicate effectively with diverse individuals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills, especially regarding application processing. Think about how you would evaluate candidates based on pre-determined criteria and be ready to discuss your thought process during the interview.
✨Highlight Attention to Detail
Accuracy is crucial in this role. Be prepared to discuss instances where your attention to detail made a significant difference in your work. This could include examples from previous jobs or academic experiences where precision was key.
✨Research Edge Hill University
Familiarise yourself with Edge Hill University's values, mission, and recent developments. Showing that you understand the institution's commitment to creating opportunities through knowledge will demonstrate your genuine interest in the role and alignment with their goals.