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- Tasks: Manage and coordinate weddings, events, and conferences while delivering top-notch customer service.
- Company: Award-winning hospitality team recognised for excellence in sales and marketing.
- Benefits: Competitive salary, sales incentives, discounts, and career development opportunities.
- Why this job: Join a dynamic team and make memorable experiences for clients while growing your career.
- Qualifications: Minimum two years' experience in event management and strong interpersonal skills.
- Other info: Exciting opportunity to work in a supportive and progressive environment.
The predicted salary is between 26961 - 33553 £ per year.
Overview
Salary: £26,961 per annum plus sales incentive scheme
Hours: 40 per week – Mainly Monday – Friday, with occasional weekend working
Contract Type: Permanent
Awarded Sales & Marketing team of the year at The Meetings Industry Association in 2024, this is an exciting time to join our team as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.
We currently have a great opportunity for someone to join our successful commercial team to manage the enquiry and coordination of weddings, special events, meetings and conferences; delivering the highest levels of customer service whilst ensuring sales are maximised and business is converted.
Responsibilities
- Managing telephone, email and third-party enquiries for weddings, meetings, conferences and events.
- Conducting face-to-face and virtual venue show-arounds with clients.
- Answering enquiries about the venue’s facilities and services.
- Driving upsells to maximise revenue at every opportunity.
- Producing accurate quotations, proposals and written confirmations to clients and agents.
- Coordinating weddings, special events, meetings and conference bookings from contract stage to final details stage.
- Overseeing the accuracy of weddings and meeting room allocations.
- Maintaining a close liaison with the reservations team with group booking status, bedroom allocations and rooming lists.
- Supporting the organisation and delivery of the wedding and special event showcases.
Qualifications
We put the guest at the heart of everything we do, so alongside having a minimum of two years’ experience in managing and coordinating weddings, special events, meetings and conferences from initial enquiry through to the final detail stage, you should possess strong interpersonal skills and have a genuine desire to help others and deliver exceptional levels of service.
Alongside a competitive salary, access to an excellent discount platform and eligibility for membership of our discretionary sales incentive scheme, candidates will have the opportunity to develop their careers in a supportive and progressive team.
Additional information
The Hotel reserves the right to close the vacancy early, should a suitable applicant be recruited.
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Conference & Events Sales Executive employer: Edgbaston Park Hotel & Conference Centre
Contact Detail:
Edgbaston Park Hotel & Conference Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their recent events and successes, especially their award-winning Sales & Marketing team. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to showcase your experience in managing events and your customer service skills. Prepare examples of how you've gone above and beyond for clients in the past.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can lead to referrals and insider info about job openings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team.
We think you need these skills to ace Conference & Events Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Conference & Events Sales Executive role. Highlight your experience in managing events and your customer service skills, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about events and hospitality. Share specific examples of how you've delivered exceptional service in past roles to really stand out.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong interpersonal skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Edgbaston Park Hotel & Conference Centre
✨Know Your Stuff
Before the interview, make sure you’re familiar with the venue’s facilities and services. Research recent events they’ve hosted and be ready to discuss how your experience aligns with their offerings.
✨Showcase Your People Skills
As a Conference & Events Sales Executive, strong interpersonal skills are key. Prepare examples of how you've successfully managed client relationships or resolved issues in past roles to demonstrate your ability to connect with clients.
✨Be Ready to Sell
Since driving upsells is part of the role, think of creative ways you can maximise revenue for the venue. Come prepared with ideas on how you would upsell services during the booking process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming events, or how success is measured in the role. This shows your genuine interest in the position and the company.