At a Glance
- Tasks: Lead a team to ensure our hotel is sparkling clean and welcoming for guests.
- Company: Join Edgbaston Park Hotel, a certified B Corp committed to sustainability and inclusivity.
- Benefits: Earn £14.07 per hour with full-time hours and a supportive work environment.
- Other info: Be part of a friendly team in a unique setting near Birmingham city centre.
- Why this job: Make a real impact on guest experiences in a stylish, modern hotel.
- Qualifications: Previous housekeeping supervisor experience and strong interpersonal skills required.
The predicted salary is between 11 - 17 £ per hour.
We are seeking a Housekeeping Supervisor to play a key role in leading a team of professional housekeeping staff. You will ensure that our guest bedrooms and public areas are maintained to the highest standards of cleanliness and presentation.
What you’ll be doing:
- Prepare daily worksheets for the housekeeping team in line with the rota, ensuring rooms are correctly allocated and prioritised as needed.
- Supervise Housekeeping Assistants, Public Area Cleaners, and Linen Porters, taking proactive action to maintain the hotel’s high standards.
- Conduct daily inspections of guestrooms to ensure cleanliness, check furnishings and equipment, and address any issues promptly.
- Respond to guest requests and special requirements to consistently exceed expectations.
- Assist in maintaining accurate records of rotas, payroll, overtime, extra payments, absences, and holidays.
- Monitor staffing levels daily and weekly to ensure the team is adequately resourced.
- Ensure all vacant and occupied rooms meet the hotel’s standards of presentation and cleanliness.
About you:
You will have previous experience as a housekeeping supervisor, ideally within a hotel environment. Excellent interpersonal and supervisory skills are essential, along with the ability to build effective, collaborative relationships across all levels of staff. Most importantly, you will have a passion for hospitality and a commitment to putting the guest at the heart of everything you do.
Join our friendly hotel team and contribute to delivering an exceptional experience for every guest.
The Hotel reserves the right to close the vacancy early, should suitable applicants be found. Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications.
If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact or call the People Culture Team.
Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham. As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.
Housekeeping Supervisor in Birmingham employer: Edgbaston Park Hotel and Conference Centre
At Edgbaston Park Hotel and Conference Centre, we pride ourselves on being a certified B Corp, which reflects our commitment to sustainability and making a positive impact. Our inclusive work culture fosters teamwork and personal growth, providing you with the opportunity to develop your skills in a vibrant environment while delivering exceptional service. Join us in creating memorable experiences for our guests and be part of a team that values purpose-driven work.
Contact Details:
Edgbaston Park Hotel and Conference Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Edgbaston Park Hotel and Conference Centre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Edgbaston Park Hotel and Conference Centre
Don't be shy about reaching out to Edgbaston Park Hotel and Conference Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Edgbaston Park Hotel and Conference Centre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Edgbaston Park Hotel and Conference Centre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
