At a Glance
- Tasks: Lead a team to ensure our hotel is sparkling clean and welcoming for guests.
- Company: Join Edgbaston Park Hotel, a certified B Corp committed to sustainability and inclusivity.
- Benefits: Earn £14.07 per hour with full-time hours and a supportive work environment.
- Other info: Be part of a friendly team in a unique setting near Birmingham city centre.
- Why this job: Make a real impact on guest experiences in a stylish, modern hotel.
- Qualifications: Previous housekeeping supervisor experience and strong interpersonal skills required.
The predicted salary is between 11 - 17 £ per hour.
We are seeking a Housekeeping Supervisor to play a key role in leading a team of professional housekeeping staff. You will ensure that our guest bedrooms and public areas are maintained to the highest standards of cleanliness and presentation.
What you’ll be doing:
- Prepare daily worksheets for the housekeeping team in line with the rota, ensuring rooms are correctly allocated and prioritised as needed.
- Supervise Housekeeping Assistants, Public Area Cleaners, and Linen Porters, taking proactive action to maintain the hotel’s high standards.
- Conduct daily inspections of guestrooms to ensure cleanliness, check furnishings and equipment, and address any issues promptly.
- Respond to guest requests and special requirements to consistently exceed expectations.
- Assist in maintaining accurate records of rotas, payroll, overtime, extra payments, absences, and holidays.
- Monitor staffing levels daily and weekly to ensure the team is adequately resourced.
- Ensure all vacant and occupied rooms meet the hotel’s standards of presentation and cleanliness.
About you:
You will have previous experience as a housekeeping supervisor, ideally within a hotel environment. Excellent interpersonal and supervisory skills are essential, along with the ability to build effective, collaborative relationships across all levels of staff. Most importantly, you will have a passion for hospitality and a commitment to putting the guest at the heart of everything you do.
Join our friendly hotel team and contribute to delivering an exceptional experience for every guest.
The Hotel reserves the right to close the vacancy early, should suitable applicants be found. Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications.
If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact or call the People Culture Team.
Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham. As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.
Housekeeping Supervisor in Birmingham employer: Edgbaston Park Hotel and Conference Centre
At Edgbaston Park Hotel and Conference Centre, we pride ourselves on being a certified B Corp, which reflects our commitment to sustainability and making a positive impact. Our inclusive work culture fosters teamwork and personal growth, providing you with the opportunity to develop your skills in a vibrant environment while delivering exceptional service. Join us in creating memorable experiences for our guests and be part of a team that values purpose-driven work.
Contact Details:
Edgbaston Park Hotel and Conference Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Edgbaston Park Hotel. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past.
✨Tip Number 3
Be prepared with questions! Research the hotel’s commitment to sustainability and inclusivity, and ask how you can contribute to these values as a Housekeeping Supervisor. It shows you're genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team at Edgbaston Park Hotel.
We think you need these skills to ace Housekeeping Supervisor in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any previous supervisory roles and your passion for hospitality to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about joining our team at Edgbaston Park Hotel and how your values align with our commitment to sustainability and inclusivity.
Showcase Your Interpersonal Skills:As a Housekeeping Supervisor, you'll need to build strong relationships with your team. Use your application to demonstrate your excellent interpersonal skills and any relevant experiences where you've led a team successfully.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Edgbaston Park Hotel and Conference Centre
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s values and commitment to sustainability. Research Edgbaston Park Hotel and understand their approach to hospitality. This will help you align your answers with their mission and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you’ll need to demonstrate your ability to lead a team effectively. Prepare examples from your previous experience where you successfully managed a team, resolved conflicts, or improved processes. Highlighting these skills will show that you’re ready to take on the responsibilities of the role.
✨Be Guest-Centric
Since the hotel places a strong emphasis on guest satisfaction, be prepared to discuss how you’ve gone above and beyond for guests in the past. Think of specific instances where you exceeded expectations or handled special requests. This will illustrate your commitment to putting the guest at the heart of everything you do.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel measures success in housekeeping. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
