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- Tasks: Manage and grow our European e-commerce portfolio, focusing on Amazon operations.
- Company: Join a passionate team at Edgard & Cooper, committed to sustainable pet food.
- Benefits: Competitive salary, 25 holidays, flexible work options, and unlimited pet food.
- Why this job: Make a real impact in a fast-growing e-commerce environment while loving your job.
- Qualifications: Experience in e-commerce or account management, especially with Amazon.
- Other info: Enjoy a collaborative culture with great career growth and fun team activities.
The predicted salary is between 36000 - 60000 £ per year.
Our mission 🚀 In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn’t find this, they decided to make their own. Now, 10 years later, our pack has over 200 employees and we are beyond proud to be part of the B Corp movement.
What type of breed are we looking for?🐕 Our e-commerce channels are growing fast, our partners are scaling up, and our furry fans are clicking “add to basket” more than ever. That’s why we’re looking for an E-Commerce Account Manager to help us run and grow our European e-commerce portfolio, with a strong focus on Amazon (Vendor & Seller). In this role, you’ll be at the heart of our day-to-day e-tail operations. You’ll make sure promotions land perfectly, forecasts are sharp, stock is flowing, and performance is clearly tracked.
What will be in your bowl?🥗 A healthy scoop of ownership, structure, and commercial impact. You’ll get to:
- Execute Joint Business Plans, promo calendars, and trade activations across Amazon EU.
- Manage day-to-day Amazon operations with agency partners, ensuring listings, content, pricing, and availability are always on point.
- Own forecasting and stock management in close collaboration with demand planning and supply chain teams.
- Track pricing, promotions, and competitor activity to support internal decision-making.
- Own weekly and monthly e-tail performance reporting and clearly communicate insights, risks, and opportunities.
- Act as day-to-day contact for secondary e-tail partners like Zooplus, Bol.com, Plein.nl, and Medpets.
- Support FBA strategy and execution alongside the wider e-commerce team.
- Work cross-functionally with Marketing, Supply Chain, Finance, Data, and external agencies to deliver against commercial KPIs.
What skills & tricks should you bring?🤹 Experience in e-commerce or account management, ideally within FMCG or a fast-moving consumer environment. Hands-on experience with Amazon Vendor and/or Seller Central is a big plus. Strong analytical skills and confidence working with data, reports, and dashboards. A structured, detail-oriented mindset with a love for flawless execution. Collaborative attitude and comfort working cross-functionally with multiple stakeholders. Fluent in English; other European languages are a nice bonus.
Our benefits 🎁 At Edgard & Cooper, life at work should feel as good as a belly rub. Here’s what’s in your bowl:
- Salary package that will reflect your built-up experience.
- 25 paid holidays per year, in addition to public holidays + the option of one month’s unpaid leave to recharge your batteries.
- Flexible WFH + one month per year to work from anywhere you like.
- Company retreats, fun team activities, and a Volunteering Day to give back.
- Wellbeing program.
- Bring your pets to work + unlimited pet food for your furry friend.
- Learning and growth opportunities in a truly international environment.
Hiring process 🕵️♀️ 🧪 Assessment from home (10') 📞 Intro call (25’) 🎯 Competency based interview (45') ✅Case study (90’) 💌 Talk with your references 🗨️ Final interview on-site (60')
Equal opportunities🌈 Accessibility: Our HQ office and satellite sites are wheelchair accessible.
E-commerce Account Manager employer: Edgard & Cooper
Contact Detail:
Edgard & Cooper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Account Manager
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their pack.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to e-commerce and account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace E-commerce Account Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for e-commerce and our mission! Share why you want to be part of our journey and how you can contribute to our growth. A personal touch goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in e-commerce or account management. We want to see how your skills align with the role, so don’t hold back on those Amazon experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your achievements and how they relate to the responsibilities of the E-commerce Account Manager. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Edgard & Cooper
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around Amazon Vendor and Seller Central. Familiarise yourself with the latest trends in the FMCG sector and be ready to discuss how you can apply this knowledge to help the company grow its online presence.
✨Show Off Your Analytical Skills
Since the role requires strong analytical skills, prepare to talk about your experience with data and reporting. Bring examples of how you've used data to drive decisions in past roles, and be ready to discuss how you would approach performance tracking for their e-tail operations.
✨Be Ready to Collaborate
This position involves working cross-functionally, so think of examples where you've successfully collaborated with different teams. Highlight your communication skills and how you can bridge gaps between marketing, supply chain, and finance to achieve commercial KPIs.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful ones that show your interest in the company's mission and culture. For instance, ask about their approach to sustainability or how they support employee growth within the e-commerce team.
