E-commerce Account Manager

E-commerce Account Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and grow our European e-commerce portfolio, focusing on Amazon operations.
  • Company: Join a passionate team dedicated to sustainable pet food and part of the B Corp movement.
  • Benefits: Competitive salary, 25 paid holidays, flexible work options, and unlimited pet food.
  • Why this job: Be at the forefront of e-commerce while making a positive impact on pets and the planet.
  • Qualifications: Experience in e-commerce or account management, especially with Amazon is a plus.
  • Other info: Dynamic work environment with opportunities for learning and growth.

The predicted salary is between 36000 - 60000 £ per year.

UK, London. Our mission is to provide pet food that is good for the planet and pets. Now, 10 years later, our pack has over 200 employees and we are proud to be part of the B Corp movement.

We’re looking for an E-Commerce Account Manager to help us run and grow our European e-commerce portfolio, with a strong focus on Amazon (Vendor & Seller). In this role, you’ll be at the heart of our day-to-day e-tail operations. You’ll ensure promotions land perfectly, forecasts are sharp, stock is flowing, and performance is clearly tracked.

Responsibilities:

  • Execute Joint Business Plans, promo calendars, and trade activations across Amazon EU.
  • Manage day-to-day Amazon operations with agency partners, ensuring listings, content, pricing, and availability are always on point.
  • Own forecasting and stock management in close collaboration with demand planning and supply chain teams.
  • Track pricing, promotions, and competitor activity to support internal decision-making.
  • Own weekly and monthly e-tail performance reporting and clearly communicate insights, risks, and opportunities.
  • Act as day-to-day contact for secondary e-tail partners like Zooplus, Bol.com, Plein.nl, and Medpets.
  • Support FBA strategy and execution alongside the wider e-commerce team.
  • Work cross-functionally with Marketing, Supply Chain, Finance, Data, and external agencies to deliver against commercial KPIs.

Qualifications:

  • Experience in e-commerce or account management, ideally within FMCG or a fast-moving consumer environment.
  • Hands-on experience with Amazon Vendor and/or Seller Central is a big plus.
  • Strong analytical skills and confidence working with data, reports, and dashboards.
  • A structured, detail-oriented mindset with a love for flawless execution.
  • Collaborative attitude and comfort working cross-functionally with multiple stakeholders.
  • Fluent in English; other European languages are a nice bonus.

Benefits:

  • Salary package that will reflect your built-up experience.
  • 25 paid holidays per year, in addition to public holidays plus one month's unpaid leave to recharge.
  • Flexible WFH plus one month per year to work from anywhere you like.
  • Company retreats, team activities, and a Volunteering Day.
  • Wellbeing program.
  • Bring your pets to work plus unlimited pet food for your furry friend.
  • Learning and growth opportunities in an international environment.

Hiring process:

  • Assessment from home (10')
  • Intro call (25’)
  • Competency based interview (45')
  • Case study (90’)
  • Talk with your references
  • Final interview on-site (60')

Equal opportunities:

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. No matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application. If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility:

Our HQ office and satellite sites are wheelchair accessible.

E-commerce Account Manager employer: Edgard & Cooper | B Corp

As an E-commerce Account Manager at our London-based company, you'll join a passionate team dedicated to creating sustainable pet food while enjoying a vibrant work culture that prioritises employee wellbeing and growth. With benefits like flexible working arrangements, generous holiday allowances, and opportunities for professional development, we empower our employees to thrive both personally and professionally in a diverse and inclusive environment.
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Contact Detail:

Edgard & Cooper | B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land E-commerce Account Manager

✨Tip Number 1

Get to know the company inside out! Research their mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their pack.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!

✨Tip Number 3

Prepare for those interviews by practising common questions and scenarios related to e-commerce and account management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our mission.

We think you need these skills to ace E-commerce Account Manager

E-commerce Management
Amazon Vendor Central
Amazon Seller Central
Analytical Skills
Data Analysis
Forecasting
Stock Management
Performance Reporting
Cross-Functional Collaboration
Attention to Detail
Project Management
Communication Skills
FMCG Experience
Promotional Strategy

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the E-commerce Account Manager role. Highlight your experience with Amazon and any relevant e-commerce skills that match what we're looking for.

Show Off Your Analytical Skills: Since this role involves a lot of data and performance tracking, don’t shy away from showcasing your analytical abilities. Include examples of how you've used data to drive decisions in past roles.

Be Clear and Concise: When writing your application, keep it straightforward. We love clarity! Use bullet points where possible and make sure your key achievements stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Edgard & Cooper | B Corp

✨Know Your E-commerce Stuff

Make sure you brush up on your e-commerce knowledge, especially around Amazon Vendor and Seller Central. Familiarise yourself with the latest trends in the FMCG sector and be ready to discuss how you can apply this knowledge to help grow their European e-commerce portfolio.

✨Show Off Your Analytical Skills

Since the role requires strong analytical skills, prepare to showcase your experience with data and reporting. Bring examples of how you've used data to drive decisions in past roles, and be ready to discuss how you would approach performance tracking and forecasting in this new position.

✨Be Ready to Collaborate

This job involves working cross-functionally with various teams. Think of examples from your previous work where you successfully collaborated with different departments. Highlight your communication skills and how you can bridge gaps between marketing, supply chain, and finance.

✨Prepare for Case Studies

Since there's a case study in the interview process, practice analysing e-commerce scenarios. Think about how you would handle stock management or promotional strategies on Amazon. Being able to articulate your thought process clearly will impress the interviewers.

E-commerce Account Manager
Edgard & Cooper | B Corp
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