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For Companies At a Glance
- Tasks: Lead expert teams to deliver high-quality metering services and improve customer experiences.
- Company: Join EDF, a leader in the energy sector committed to innovation and inclusivity.
- Benefits: Starting salary of £45,760, flexible benefits, and a market-leading pension scheme.
- Other info: Hybrid role with opportunities for professional growth and development.
- Why this job: Make a real impact on Britain's energy landscape while shaping your career.
- Qualifications: Experience in metering services and strong leadership skills required.
The predicted salary is between 45760 - 45760 £ per year.
About the Role
Ready to take ownership of a service that keeps Britain’s businesses moving? Want to lead expert teams, shape regulated performance and improve customer journeys in a complex energy landscape? At EDF, Success is Personal, and this role puts you at the heart of progress that matters to customers and colleagues alike.
The Opportunity
As Metering Services Manager, you’ll have a pivotal role in delivering high‑quality metering outcomes for our Business and Wholesale customers across all meter types. You’ll help drive EDF’s journey towards An Electric Britain, with a focus on improving meter health, data quality and operational performance beyond baseline compliance. You’ll influence the in‑life customer experience, support delivery under MHHS, and play a key role in shaping how we improve outcomes through smarter use of data, systems and ways of working. This is a hybrid role, with flexibility to work from home alongside occasional travel to our Exeter – Gadeon House office to connect, collaborate and support key operational activity.
Who You Are
We’re looking for an experienced Metering Services Manager who brings strong operational leadership, process optimisation expertise and a performance‑driven mindset. You’re confident leading teams through change, improving complex operational processes and balancing service delivery with continuous improvement. To be shortlisted, you need to offer:
- Energy sector experience, ideally with knowledge of meter operator activity, metering processes, meter health, data flows and market change such as MHHS
- Proven operational leadership with accountability for right‑first‑time performance and service quality
- Experience leading and developing teams while driving automation and simplification
- Strong analytical capability, using data to prioritise improvements and optimise performance
- Excellent communication skills, with the confidence to influence senior stakeholders and industry partners
What You’ll Be Doing
- Leading end‑to‑end delivery of metering services, ensuring high‑quality, right‑first‑time outcomes across ADS and SDS
- Owning and optimising operational processes including onboarding, novations, triage, fault resolution and job closure
- Driving automation, standardisation and continuous improvement with Technology, Data, Commercial and Product teams
- Providing day‑to‑day people leadership, setting clear expectations and coaching teams to deliver strong performance
- Representing EDF with industry bodies, suppliers and operational forums
- Identifying operational risks, data quality issues and performance gaps, and delivering sustainable solutions
Pay, Benefits and Culture
Alongside a starting salary of £45,760 per annum, potential for an annual bonus and a market‑leading pension scheme, your package will include flexible benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more. At EDF, we know success looks different for everyone. That’s why we support you to shape a career that fits your life and ambitions. Here, Success is Personal – it’s your journey, powered by us. Everyone is welcome at EDF. We’re proud to be a Disability Confident employer and committed to building an inclusive workplace where you can thrive.
Closing date: Tuesday 12th May
Metering Services Manager - Hybrid - Exeter, UK in Sampford Peverell employer: EDF
Contact Detail:
EDF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Metering Services Manager - Hybrid - Exeter, UK in Sampford Peverell
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those who work at EDF or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on metering processes and the latest trends in the energy landscape. Show them you’re not just a candidate, but someone who’s genuinely passionate about making a difference.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience and skills confidently, especially when it comes to operational leadership and performance optimisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us on this exciting journey towards An Electric Britain.
We think you need these skills to ace Metering Services Manager - Hybrid - Exeter, UK in Sampford Peverell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Metering Services Manager role. Highlight your operational leadership and experience in the energy sector to grab our attention!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our mission at EDF. Be specific about your achievements and how they relate to improving customer journeys.
Showcase Your Analytical Skills: Since we value data-driven decision-making, include examples of how you've used data to optimise performance in previous roles. This will demonstrate your analytical capability and fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and stands out to us!
How to prepare for a job interview at EDF
✨Know Your Metering Inside Out
Make sure you brush up on your knowledge of metering processes, data flows, and the latest market changes like MHHS. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about the energy sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through change and improved operational processes. Think about specific situations where you drove performance and quality, as this will demonstrate your capability to manage and inspire others.
✨Data is Your Best Friend
Be ready to talk about how you've used data to identify improvements and optimise performance in previous roles. Highlight any analytical tools or methods you've employed, as this will resonate well with their focus on data-driven decision-making.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Remember, you'll need to influence senior stakeholders, so being able to communicate effectively is key. Consider doing mock interviews to refine your delivery.