At a Glance
- Tasks: Create engaging campaigns to keep customers connected and valued.
- Company: Join EDF, a leader in energy with a focus on personal success.
- Benefits: Starting salary of £36,400, bonuses, and customisable perks.
- Other info: Hybrid role with opportunities for growth and a commitment to diversity.
- Why this job: Make a real impact while developing your marketing skills in a dynamic environment.
- Qualifications: Experience in digital content creation and campaign management is essential.
The predicted salary is between 36400 - 36400 £ per year.
About the Role
Ready to create campaigns that keep customers engaged and valued? Do you enjoy turning ideas into clear, impactful communications at pace? At EDF, Success is Personal and in this role, your work will make a real difference every day.
The Opportunity
As our Retention Marketing Executive, you'll help deliver campaigns that strengthen customer relationships and reduce churn. Working closely with the Retention Lead, you'll create clear communications and support engagement activity, contributing to our journey towards An Electric Britain.
This is a hands-on opportunity to grow your experience across retention, CRM, and customer engagement. You'll work with data, tools, and teams across the business to improve campaigns and deliver meaningful results.
Who You Are
We're looking for a Retention Marketing Executive who thrives in a fast-paced environment and can deliver campaigns quickly and effectively. To be shortlisted, you need to offer:
- Experience writing customer-facing content across digital or print channels
- Strong ability to structure communications with clear messaging and calls to action
- Experience delivering marketing campaigns from idea to launch and tracking performance
- Experience using automated marketing platforms and CRM tools such as Braze
- Ability to think through customer journeys and shape communications accordingly
- Confidence using tools, templates and data to create and deploy communications
- Strong organisational skills, managing multiple campaigns and priorities
- Experience collaborating with stakeholders to deliver campaign activity
- High attention to detail with a consistent and thorough approach
- Enthusiasm to roll up your sleeves and deliver the best outcomes for customers and the business
What You'll Be Doing
- Creating and deploying insight-led retention campaigns across email, SMS, print and digital channels
- Writing clear and consistent communications that support engagement and retention activity
- Monitoring campaign performance and identifying opportunities to improve results
- Supporting continuous optimisation through test and learn approaches
- Working with internal stakeholders to deliver compliant, effective campaigns
Pay, Benefits and Culture
Alongside a starting salary at 36,400 per annum, potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.
At EDF, we believe there are multiple definitions of what it means to succeed. That's why we offer you the freedom to develop a career that's unique to you. Here, Success is Personal - it's your journey, powered by us.
Everyone is welcome at EDF; we're committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.
Join us and find your success at EDF!
Closing date for applications: Monday 6th July
Interviews commencing 6th July onwards
Retention Marketing Executive - Hybrid - Hove, UK in Oldham employer: EDF
At EDF, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters personal growth and innovation. As a Retention Marketing Executive in our Hove office, you'll enjoy a hybrid working model, competitive salary, and a comprehensive benefits package tailored to support your well-being and career development. Join us in making a meaningful impact while enjoying the freedom to shape your unique career path in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retention Marketing Executive - Hybrid - Hove, UK in Oldham
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for EDF and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like EDF are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with EDF on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at EDF. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Retention Marketing Executive - Hybrid - Hove, UK in Oldham
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit EDF. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of EDF:Show us that you’ve done your homework! In your application, briefly mention what you admire about EDF’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at EDF
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at EDF will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At EDF, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
