Kitchen Assistant Supervisor

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As a Kitchen Assistant Supervisor, you will oversee food prep and assembly operations while ensuring high standards of safety, quality, and efficiency. Acting as a link between management and staff, you will direct daily production workflows while fostering a fair, inclusive environment where tasks are shared equally and every team member receives opportunities to learn.

• Fair Team Leadership & People Management (Togetherness & Nurture)
• Fair Task Distribution: Rotate tasks fairly, ensuring balance across the team whilst ensuring all staff can complete all tasks.
• Equal Opportunity: Champion an inclusive team culture where every Kitchen Assistant receives equal access to on-the-job training and cross-skilling across different prep sections.
• Supportive & Objective Management: Lead by example with consistency, fairness, and transparency. Resolve day-to-day shift issues objectively and supportively.
• Team Morale & Inclusion: Encourage open communication, foster strong teamwork across shifts, and ensure every team member feels valued, heard, and respected regardless of background or experience level.

• Production & Operational Supervision
• Oversee daily prep, assembly, and packaging workflows for high-volume ready-to-eat products and salads.
• Ensure all products strictly follow approved spec sheets, portion controls, and wastage controls.
• Monitor efficiency to ensure production schedule is met on time.
• Assist in organising daily shift allocations, rotation of duties, and break management fairly across the team.

• Quality, Food Safety & Hygiene Standards
• Working with kitchen assistants, supporting food safety, ensuring strict adherence to HACCP guidelines, CCP controls, and allergen segregation procedures.
• Monitor traceability documentation and blast chilling records.
• Implement clean as you go attitude ensuring workstations, and production areas meet high cleaning standards on every shift.
• Report operational hazards, equipment faults, or product non-conformances immediately to senior supervisors/management.
• The role is based primarily within temperature-controlled cold rooms (chilled environments, <8>

• Qualifications
• Experience in inclusive leadership, shift delegation, or mentoring staff.
• Level 3 Award in Food Safety / HACCP certification.
• Health & Safety qualification or First Aid at Work certificate.
• Experience operating in chilled high-care or high-risk manufacturing environments.

• Skills/Knowledge/Experience Required:
• Essential Leadership & Fairness: Demonstrated ability to lead people fairly and impartially, fostering an inclusive team dynamic with equal support for all members.
• Experience: Proven track record in a high-volume food production, central assembly kitchen, or commercial catering environment.
• Qualifications: Level 2 Award in Food Safety in Catering/Manufacturing (or willingness to achieve Level 3 upon appointment).
• Communication: Clear, open, and empathetic communication skills to mentor and direct a diverse team during busy production.
• Attention to Detail: Precise approach to specs and allergen safety.
• Flexibility: Adaptable mindset regarding shift patterns, rota schedules, and support throughout the Central Production Kitchen.

• Interpersonal Skills
• Fairness & Impartiality: Treats every team member consistently and without bias, ensuring work assignments, break rotations, and development opportunities are distributed equitably.
• Empathetic & Active Listening: Demonstrates a genuine willingness to listen to staff concerns, feedback, or shift challenges, ensuring team members feel heard, valued, and respected.
• Clear & Approachable Communication: Adapts communication style to suit a diverse team, delivering daily briefs clearly, giving constructive feedback supportively, and maintaining an open-door presence.
• Conflict Resolution: Handles floor-level disagreements, friction, or misunderstandings calmly and objectively, de-escalating tensions before they impact shift morale.
• Team Motivation & Engagement: Drives a positive, collaborative environment, encouraging teamwork, recognising good work, and keeping morale high during busy production runs.
• Mentorship & Coaching Mindset: Takes pride in supporting staff, offering patient guidance and encouragement to help others succeed.

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.