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For Companies At a Glance
- Tasks: Support IT operations and coordinate projects to enhance workplace technology.
- Company: EDF, a leader in energy transition with a focus on innovation.
- Benefits: Competitive salary, annual bonus, flexible benefits, and a market-leading pension scheme.
- Why this job: Make a real impact on IT services while contributing to a sustainable future.
- Qualifications: Background in IT or related field, with experience in IT support and project coordination.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 43200 - 64800 £ per year.
About the Role
Aztec West, Bristol (hybrid)
Ready to shape how our teams work with technology every day? Motivated by improving IT services and supporting engineering projects that power the future? At EDF, Success is Personal, and in this role you'll help deliver dependable services that keep our people moving.
The Opportunity
As an IT Support Project Coordinator, you'll help strengthen our Workplace IT Services, working in our EPR-e team supporting the Hinkley Point C and Sizewell C programmes and contributing to the systems helping EDF move towards An Electric Britain. Alongside a competitive salary and potential for an annual bonus, this is a hybrid role based at the Aztec West office in Bristol. You'll work with teams across the UK and France while growing your skills in a supportive environment. You'll build your capability in IT support, documentation quality, project coordination and asset management. You'll also help with service reporting, onboarding, change management and process improvements as we continue our journey towards An Electric Britain.
Who You Are
We're looking for an IT Support Project Coordinator who enjoys solving problems and working across teams to improve IT services. Experience and skills you'll bring include:
- Background in IT, Computer Science, Engineering or a related field
- Established experience working in IT support
- Working with IT Workplace Services and end-user support
- Using ITSM tools such as ServiceNow or Jira
- Basic project management skills including planning and risk tracking
- Documenting processes and analysing service performance
- Understanding ITIL principles
What You'll Be Doing
- Supporting daily IT operations for EPR-E users
- Coordinating projects across Workplace IT Services
- Monitoring incidents, service requests and performance indicators
- Maintaining user and technical documentation
- Managing IT assets including laptops, phones, printers and network equipment
- Acting as a communication link between UK support teams and technical teams in France
- Supporting onboarding, training and change-management activity
- Ensuring compliance with IT governance and cybersecurity standards
Pay, Benefits and Culture
Alongside a salary of £54,000 and potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more. At EDF, we believe there are multiple definitions of what it means to succeed. That's why we offer you the freedom to develop a career that's unique to you. Here, Success is Personal – it's your journey, powered by us.
Everyone is welcome at EDF; we're committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.
If you'd like to be considered, please submit an application by Thursday 12th February. Join us and find your success at EDF.
IT Support Project Coordinator employer: EDF
Contact Detail:
EDF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EDF on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common IT support scenarios. Think about how you'd handle specific challenges related to the role. We want you to show off your problem-solving skills!
✨Tip Number 3
Practice your communication skills! As an IT Support Project Coordinator, you'll need to liaise with various teams. Try mock interviews with friends to get comfortable explaining technical concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Project Coordinator role. Highlight your background in IT, any relevant project management experience, and your familiarity with ITSM tools like ServiceNow or Jira.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving IT services and how your problem-solving skills can contribute to our team. Be sure to mention specific projects or experiences that relate to the job description.
Showcase Your Teamwork Skills: Since this role involves working across teams, emphasise your ability to collaborate effectively. Share examples of how you've successfully worked with others to achieve common goals in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at EDF
✨Know Your IT Basics
Brush up on your IT knowledge, especially around IT support and project coordination. Be ready to discuss your experience with ITSM tools like ServiceNow or Jira, as well as your understanding of ITIL principles. This will show that you’re not just familiar with the terms but can apply them in real-world scenarios.
✨Showcase Problem-Solving Skills
Prepare examples of how you've solved IT-related problems in the past. Think about specific incidents where you improved services or streamlined processes. This will demonstrate your ability to think critically and work collaboratively across teams, which is key for this role.
✨Understand the Company’s Vision
Familiarise yourself with EDF's mission towards 'An Electric Britain'. Be prepared to discuss how your role as an IT Support Project Coordinator can contribute to this vision. Showing that you align with their goals will make you a more attractive candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
