At a Glance
- Tasks: Support new starters with a smooth onboarding experience at Sizewell C.
- Company: Join a leading infrastructure project with a focus on community and innovation.
- Benefits: Enjoy a competitive salary, bonus, generous leave, and flexible benefits.
- Other info: Be part of a fast-paced environment with opportunities for professional growth.
- Why this job: Make a real impact by shaping first impressions and supporting a dynamic team.
- Qualifications: Strong admin skills, excellent IT proficiency, and a passion for customer service.
The predicted salary is between 37000 - 37000 £ per year.
The Sizewell C Jobs Service supports local people into exciting, long-term careers across our Project.
Location: Sizewell C Site, Leiston, Suffolk, 5 days a week in the office
Salary: £37,000 plus bonus, plus benefits including:
- Annual Leave: 28 days per annum, increasing to 30 days after 5 years of service, plus bank holidays.
- Bonus: Up to 5% annual bonus.
- Pension Contributions: Defined Contribution Pension Scheme with up to 7.5% employee contribution 15% employer contribution.
- Flexible Benefits: Additional allowance for a variety of benefits.
Contract Type: Full time, permanent
Closing Date: Sunday 7th June 2026
About the Role
We’re looking for an Induction Facilitator to join the Employment Affairs Unit at Sizewell C. This is a customer‑facing role responsible for supporting the smooth running of the Sizewell C Induction Centre and ensuring new starters have a positive, efficient onboarding experience. You’ll play an important part in helping contractors and workforce partners mobilise safely by managing data, coordinating the induction journey and supporting day‑to‑day operations at the centre. This role sits at the frontline of the project. You will be one of the first people inductees meet when joining Sizewell C, setting the tone for professionalism, safety and excellent customer service.
Why Join as an Induction Facilitator
As an Induction Facilitator, you’ll play a key role in shaping the first impression every new worker has of Sizewell C. This is a unique opportunity to work in a fast‑moving, people‑focused environment where your organisation, communication and customer service skills truly make a difference. You’ll be supporting an innovative induction model that blends digital content, immersive sessions and safety led messaging, giving you the chance to contribute to an industry‑leading experience. If you enjoy helping people, solving problems, working as part of a supportive team and being at the centre of a major project’s workforce operations, this role offers variety, impact and plenty of professional growth.
What You’ll Be Doing
- Carrying out the day to day administration required to run the SZC Site Induction and onboarding process.
- Supporting inductees throughout their onsite induction and helping contractors navigate WIMS.
- Maintaining accurate records in WIMS and ensuring data meets regulatory standards.
- Providing customer service through shared inboxes, reception activities and phone queries.
- Helping facilitate the blended, digitised induction experience that showcases our construction safety culture.
- Liaising with internal and external stakeholders to resolve issues promptly in a fast‑paced environment.
- Ensuring induction sessions run smoothly, timelines are followed and any concerns are escalated appropriately.
- Working flexibly within a dynamic team, supporting continuous improvement and adapting to evolving project needs.
What We’re Looking For
Essential experience and skills:
- Strong administrative experience in an office environment.
- Excellent IT skills including Microsoft Office, with the ability to confidently learn new systems.
- Experience using CRM type systems.
- Excellent customer service and interpersonal skills.
- Ability to work in a fast paced, changing environment with strong attention to detail.
- Flexible, organised, proactive and able to prioritise effectively.
- Confident communicator with the ability to engage with people at all levels.
Desirable but not essential:
- Experience using WIMS or Salesforce.
- Experience onboarding in a large, regulated or security focused environment.
- Knowledge of large infrastructure project practices.
Working Arrangements
The role is site‑based at the ACA office in Suffolk, working five days a week on site. There may be occasional travel to London, but this is infrequent.
If you’re ready to help deliver a first‑class induction experience on one of the UK’s most exciting infrastructure projects, apply today.
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Induction Facilitator (Sizewell C) employer: EDF
At Sizewell C, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions as an Induction Facilitator will directly impact the onboarding experience of new team members. With competitive benefits including a generous annual leave policy, a robust pension scheme, and opportunities for professional growth, our supportive culture fosters collaboration and innovation. Join us in Leiston, Suffolk, to be part of a pioneering project that values safety, professionalism, and excellent customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Induction Facilitator (Sizewell C)
✨Tip Number 1
Get to know the company inside out! Research Sizewell C, its projects, and its culture. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to Sizewell C. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and think about how your skills match the role of Induction Facilitator. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Induction Facilitator (Sizewell C)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Induction Facilitator role. Highlight your relevant experience in administration and customer service, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills:Since this role is all about engaging with people, let your communication skills shine through in your application. Use clear, concise language and make sure to convey your enthusiasm for helping others.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We want to see that you can maintain high standards right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Sizewell C!
How to prepare for a job interview at EDF
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Induction Facilitator role. Familiarise yourself with the responsibilities and how they contribute to the onboarding experience at Sizewell C. This will help you articulate how your skills align with their needs.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled challenging situations or improved a process to enhance the customer experience. This will demonstrate your ability to engage effectively with new starters.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability in a fast-paced environment. Think of examples where you've had to manage multiple tasks or resolve conflicts, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the induction process, team dynamics, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
