Employee Relations Advisor

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

Main Duties:

• Provide expert employee relations advice, coaching and end-to-end case management support to managers across a broad range of ER matters, including disciplinary, grievance, absence, performance, probation, redundancy, TUPE and compliance investigations.
• Ensure all advice is legally compliant, aligned with BAM, Joint Venture and project-specific policies, and supports effective risk management and decision making.
• Manage cases fairly, consistently and in line with best practice, BAM values and project behavioural standards.
• Provide guidance on site-specific conduct and compliance issues such as Code of Conduct breaches, behavioural incidents, site access restrictions, confidentiality, data protection, social media misuse and safety-related concerns.
• Support managers in understanding the employment implications of client or project restrictions and operational requirements.
• Escalate complex or high-risk matters to the HR Business Partner as appropriate and work closely with Compliance on serious conduct concerns.
• Build strong relationships with key stakeholders, including managers, HR colleagues, Trade Union representatives, Occupational Health and legal advisors.
• Support positive engagement with Trade Union and employee representatives during ER casework, consultation activities and workforce change programmes.
• Ensure all interactions are conducted with professionalism, consistency and sensitivity to the wider industrial relations environment.
• Provide balanced support to all parties involved in case management, promoting employee wellbeing while maintaining compliance with organisational values and behavioural expectations.
• Demonstrate BAM's values in all communications, actions and decisions.
• Act as the primary owner and administrator of the BAM ER recording system, ensuring accurate and timely recording of advice provided, case notes, decisions and outcomes.
• Maintain high standards of data quality to support reliable reporting, governance and business insight.
• Analyse ER data to identify trends, recurring issues and opportunities for proactive intervention and manager support.
• Deliver a responsive, manager-focused advisory service that meets the demands of a multisite operational and construction environment.
• Provide practical employee relations guidance to operational leaders, taking account of workforce planning, site logistics, shift patterns, mobilisation, redeployment and operational pressures.
• Promote consistency of service, support the implementation of standardised processes and encourage effective collaboration between ER, HR Business Partners, People Services, Centres of Excellence and Compliance teams.
• Coach managers to address issues early, including attendance, conduct, performance, behavioural concerns, conflict and wellbeing matters, reducing unnecessary escalation to formal procedures.
• Support the continuous improvement of employee relations processes, governance and service delivery standards to enhance quality, consistency and efficiency.
• Develop productive relationships across HR, Operations, People Services and wider business functions.
• Contribute to the development of the advisory model by supporting workflow design, governance arrangements and escalation processes.
• Work collaboratively across Joint Venture and project teams to ensure consistent people practices, clear accountabilities and effective case management handovers.
• Support audit activity and ensure adherence to employment policies, procedures and governance requirements.
• Identify and escalate emerging ER trends or workforce risks that may impact industrial relations, operational delivery or organisational reputation.
• Ensure all data is managed in accordance with GDPR and BAM governance standards.

Requirements:

• CIPD Level 5 (or equivalent experience) Essential
• Experience in employee relations case management within complex environments.
• Strong knowledge of UK employment law and employee relations best practice.
• Proven experience managing end to end complex ER cases, including disciplinary, grievance and investigation processes through to conclusion.
• Confidence in coaching, influencing and constructively challenging managers at all levels.
• Experience maintaining accurate ER records and using HR/ER systems.
• Ability to manage high volume ER activity and work in a dynamic, multisite operational environment with changing priorities.
• High levels of professionalism, integrity, and confidentiality.

Desirable:

• CIPD Level 5 (or equivalent experience).
• Experience working within volume ER and similar fast-paced industries.
• Strong analytical capability with confidence in producing HR data and insights.
• Experience working in environments governed by collective agreements, national working rule agreements or site-specific employment agreements.
• Mediation experience.

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.