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- Tasks: Manage access control and provide excellent customer service at Sizewell C.
- Company: Join a leading project with a focus on local careers and community support.
- Benefits: Earn £17.28 per hour, enjoy 20 days leave, and access health perks.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a vital security team and make a difference every day.
- Qualifications: Good education in Maths, English, and IT; SIA licence required.
The predicted salary is between 36000 - 36000 £ per year.
The Sizewell C Jobs Service supports local people into exciting, long-term careers across our Project.
Access Control Officers are key members of the Security Team and are tasked with enabling access for the workers employed across the SZC project by the control, issue and receipt of access control passes. Their primary tasks are to deliver front of house reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the SZC sites and prevent unauthorised access where required. This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems. By the nature of their activities, Access Control Officers will require an SIA licence in order to effectively deliver this function. The Access Control Officer is a duty role that is required to provide 24 hour Access Control coverage across the SZC project, therefore applicants must be prepared to work 12 hour shifts rotating through days and nights.
Other responsibilities will be:
- Key enabler of access to the site and associated developments
- Reception duties
- Visitor Management
- General office duties as required
- Assisting the Access Control Manager and Supervisors in tasks that may arise
- Monitor and deliver service level requirements as per KPI’s
- Support Site Induction Service
- Follow project processes and working instructions
Skills & Competencies:
- Strong Written and Verbal Communications
- Attention to detail
- Ability to manage workload, prioritise and manage time
- Adaptable and Flexible
- Customer Focused
- Remain calm under pressure
Educational Requirements/Qualifications:
- A good standard of education in Maths, English and IT.
Preferred Experience:
- Prior experience of working within a busy office environment and under pressure
- Excellent IT skills with a working knowledge of all MS Office packages
Personal Qualities:
- Highest levels of integrity, respectfulness and professionalism required at all times
- Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests
- An engaging and proactive ‘can do’ attitude where successes and failures are shared
- Doing what we say we are going to do and only committing to what can be done
- Listen and communicate effectively
- Ability to plan ahead as far as possible and share intelligence to prevent surprises
Specific Occupational Requirements:
- Ability to pass and hold National Security Vetting
- SIA Licence
External/Client – Contract Specific:
- BPSS Vetting – NNB
- CSCS H&S
- D&A Test
- SZC Project Induction
- NSV SC
Internal:
- BS7858 Vetting
- G4S eLearning
- SZC eLearning
- G4S Site Induction
- SIA Licence
- Job Specific Training Package
- Customer Service Level 2/3
Benefits:
- Pay - £17.28 per hour - Mon to Sun
- 42 hours per week, 12 hour shifts with the shift rotation covering days and nights. The shift pattern will be further discussed
- Permanent Contract
- 20 days leave per year
- G4S National Pension Scheme
- Health Saturday Fund (Health Cash Plan for you and your family)
- Perks at Work (National Discount Scheme)
- Aviva Car, Home and Travel Insurance Discount
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Access Control Officer employer: EDF
Contact Detail:
EDF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access Control Officer
✨Tip Number 1
Get to know the company and the role inside out. Research Sizewell C and understand their values, mission, and the specifics of the Access Control Officer position. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Engaging with people already in the company can give you insider tips and might even lead to a referral, which is always a bonus.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and security roles. Think about scenarios where you've demonstrated your skills, especially in high-pressure situations, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Sizewell C.
We think you need these skills to ace Access Control Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Access Control Officer role. Highlight your relevant experience in customer service and administration, as well as any IT skills that match the job description.
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, ensure your application reflects this. Use clear language and structure your documents well to demonstrate your ability to communicate effectively.
Highlight Your Flexibility: This role requires adaptability due to the 12-hour shift pattern. Mention any previous experience where you’ve successfully managed changing schedules or worked under pressure to show you’re up for the challenge.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s a straightforward process, and we can’t wait to see your application come through!
How to prepare for a job interview at EDF
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Access Control Officer role. Familiarise yourself with the key responsibilities like managing access control passes and delivering front of house reception duties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled difficult situations or provided excellent service. This will demonstrate your ability to remain calm under pressure and your commitment to a customer-focused approach.
✨Highlight Your IT Proficiency
As an Access Control Officer, you'll be using security and visitor management IT systems. Brush up on your IT skills, especially with MS Office packages. Be ready to talk about any relevant experience you have with similar systems, as this will show that you can hit the ground running.
✨Prepare for Shift Work Questions
Since the role involves 12-hour shifts, be ready to discuss your flexibility and adaptability. Think about how you manage your time and workload during long shifts. Showing that you can handle the demands of shift work will reassure the interviewer that you're a reliable candidate for the role.