Access Control Manager (Sizewell C)

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As the Access Control Manager for G4S on the Sizewell C, you will play a pivotal role in securing a high profile Office for Nuclear Regulation (ONR) regulated site during its critical construction phase. You will be at the forefront of a project that is vital to the UK energy strategy; leading a high-performing team to deliver world class security and access management in a dynamic, fast-paced environment, at one of the largest and most significant infrastructure projects in Europe.

The Access Control Manager (ACM) reports directly to the G4S Security Delivery Manager and is responsible for the direction and leadership of all activities associated with the full life cycle delivery of the programme of work assigned to them. The post has the responsibility to ensure delivery of all the required site access control services for the duration of the construction project. The size and scope of the services will be aligned in accordance with the overall project schedule. This post will ensure planning and delivery is in accordance with all safety, quality, time and cost parameters to meet the needs of the project.

The nature of the role is to provide leadership and management to ensure the effective delivery of day-to-day access control arrangements with the management of the Automated Access Control System (AACS) and Visitor Management System (VMS) across the Nuclear Licence Site in compliance with Licence Conditions and SZC / G4S Company Procedures.

The ACM will be responsible for managing a team of Access Control Supervisors and Officers who are tasked with delivering reception, administration and customer service duties to support the project and enable both site pass holders and eligible visitors to gain access to SZC Sites. The Access Control Team are the custodians of controlling access to SZC Sites across the project by ensuring all access is correctly authorised.

Where required the ACM will be responsible for the development, amendments and implementation of local work procedures.

Key Responsibilities

• To manage and support the Access Control team to follow the Sizewell C Nuclear Licence Conditions.
• To manage as one robust operation centre with the involvement of other stakeholders such as Security, Freight, Fleet and Training.
• Implement, monitor and control standards at the Reception areas, initiating collaboration with all stakeholders to include Safety, Environmental and Operating standards.
• Undertake a Duty Management role in the event of a muster requirement that requires SZC to enact its emergency procedures.
• Disseminate relevant project updates, briefings and specific access/egress information to the Access Control team.
• Maintain accurate information in all systems for internal and external audit.
• To achieve all conditions set out by various stakeholders internally and externally.
• Assessment and control of all personnel including Visitors across the SZC Main Development Site and OLP.
• Establishing the Visitor standards for all Visitors at the SZC project and monitoring of these standards.
• Provide an escalation route to the Access Control Team to manage relationships with contractors - handling any issues and queries and collecting feedback from all parties.
• Understanding of the project access arrangements, controlling people to site and visitor management.
• Develop and maintain lines of communication with contractor administrators and teams to ensure clear communication.
• Resolve any day to day AACS and/or VMS administration issues that may arise.
• Report and manage construction contractor compliance with the VMS process.
• Proactively manage the AACS and VMS to prevent any breaches to NSL conditions.
• Ensure the seamless integration of vetting outcomes into the AACS, proactively managing the removal of access for expired clearances.
• Act as the local lead for data protection, ensuring all visitor and personnel data is handled in accordance with UK GDPR and project specific information security policies.
• To manage the 24 hour operational delivery of the Access Control Team.
• Provide support to the Security Plaza Security Team Leaders and be the on duty subject matter expert for all access control requirements and arrangements.
• Key enabler and gate keeper of access to the SZC project for site pass holders and visitors.
• Deployment of resources across the project estate to effectively manage access control.
• On duty operational management of the on shift Access Control team including sickness & absence management, discipline, HR Support.
• Front of House Reception duties – leader of customer service excellence.
• Management of the Visitor process.
• Manage the IT systems which support the function and escalate faults when required.
• Monitor and deliver service level requirements as per KPI’s.
• Provide secure key management and accountability.
• Deliver training and coach Access Control Supervisors/Officers in their duties.
• Provide management information on the access control function.
• Provide daily and monthly data reports for the client and management on the project.

Skills and Competencies

• A Security / Access Control background is required.
• Previous experience of line management and supervision.
• Experience of working in a highly regulated environment to satisfy a range of complex project requirements is essential.
• Exceptional people skills and the ability to present ideas.
• A good working knowledge of Microsoft Excel, Word and Outlook (as well as Google equivalents) is required.
• The Access Control Manager will enjoy working in a challenging environment, will be able to adapt to rapidly changing circumstances, will be able to remain calm and professional under pressure and will enjoy finding solutions to complex and time critical situations.
• Experience of successfully engaging management and groups of stakeholders.
• Able to demonstrate strong management skills including supervision, line management and providing disciplinary feedback to team members and contractors.
• A good standard of education in Maths, English and IT.
• Develop relationships and lead on the development of the role and service to support the project and function.
• Customer Focused.
• Adaptable and Flexible.
• Excellent written and reporting skills.
• Experience managing Security IT systems - Access Control and Visitor Management (Preferred).
• Discretion - Confidentiality when dealing with sensitive information.

Personal Qualities

• Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues.
• Ability to balance conflicting and changing demands through prioritisation and a pragmatic approach.
• Enthusiasm, energy, passion and conviction.
• Ability to cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
• Respecting confidentiality.
• Strong planning and organising skills including the ability to manage several workstreams simultaneously.
• Determination and focus to drive projects through to implementation.
• Good influencing and persuasion skills with the ability to enthuse and inspire multi-disciplinary teams and build successful relationships at all levels.
• Good team player, self-motivated and able to work on own initiative.

Specific occupational requirements

• Ability to pass and hold National Security Vetting (SC).
• A UK Driving Licence is essential.
• SIA Licence.
• C-CURE Trained.

Training and Development Requirements

• BPSS Vetting – NNB.
• CSCS H&S.
• D&A Test.
• SZC Project Induction.
• NSV SC.
• BS7858 Vetting.
• SIA Licence.
• G4S eLearning.
• G4S Site Induction.
• Access Control Officer Job Specific Training Package.
• Customer Service Training.

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.