Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with their energy needs through phone and digital channels.
- Company: Leading energy provider in Sunderland focused on customer impact.
- Benefits: Starting salary of £25,719, 3% annual bonus, 25 days holiday, and flexible benefits.
- Why this job: Join us to drive the transition towards an Electric Britain and make a difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible full-time and part-time options available.
The predicted salary is between 25719 - 36000 £ per year.
A leading energy provider in Sunderland is seeking an Energy Specialist to support customers in navigating their energy needs. In this hybrid role, you'll engage with customers via phone and digital channels, resolving queries and contributing to a positive customer experience.
The position offers full-time and part-time options, with a salary starting at £25,719 plus benefits including a 3% annual bonus, 25 days holiday, and a flexible benefits package including gym membership discounts.
Join us and help drive the transition towards an Electric Britain.
Hybrid Energy Specialist: Deliver Customer Impact in Sunderland employer: EDF (UK)
Contact Detail:
EDF (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Energy Specialist: Deliver Customer Impact in Sunderland
✨Tip Number 1
Get to know the company! Research their values and recent projects, especially around energy transition. This will help you tailor your conversations and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers via phone and digital channels, role-play common scenarios with a friend. This will boost your confidence and help you handle queries like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hybrid Energy Specialist: Deliver Customer Impact in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Energy Specialist role. Highlight any customer service experience and your ability to navigate energy needs, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping customers with their energy needs and how you can contribute to a positive customer experience. Keep it engaging and personal!
Showcase Relevant Skills: In your application, don’t forget to mention any relevant skills like communication, problem-solving, and digital engagement. These are key in a hybrid role where you'll be interacting with customers through various channels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EDF (UK)
✨Know Your Energy Stuff
Make sure you brush up on the latest trends in the energy sector, especially around hybrid energy solutions. Familiarise yourself with common customer queries and how to address them effectively. This will show your passion for the role and your commitment to helping customers.
✨Practice Your Communication Skills
Since this role involves engaging with customers via phone and digital channels, practice clear and concise communication. Role-play potential scenarios with a friend or family member to build your confidence in handling various customer interactions.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've successfully resolved customer issues in the past. Think about specific situations where you made a positive impact and be ready to share these stories during the interview. This will demonstrate your ability to contribute to a positive customer experience.
✨Emphasise Flexibility and Teamwork
Highlight your adaptability and willingness to work in a hybrid environment. Discuss any previous experiences where you collaborated with a team or adjusted to changing circumstances. This will align well with the company's focus on driving the transition towards an Electric Britain.