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For Companies At a Glance
- Tasks: Lead CRM strategy and enhance customer experiences using the Braze tool.
- Company: A top energy company in the UK with a focus on innovation.
- Benefits: Competitive pay, customizable perks, and hybrid working options.
- Why this job: Shape customer journeys and make a real difference in engagement.
- Qualifications: Hands-on experience with Braze and strong strategic skills.
- Other info: Enjoy a dynamic work environment with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy company in the UK is seeking a CRM Strategy Owner to lead its CRM strategy and improve customer experiences. The successful candidate will have hands-on experience with the Braze tool and will foster engagement across customer journeys.
This role offers competitive pay and benefits, including customizable perks such as electric vehicle leasing and discounted gym memberships. The working pattern is hybrid, allowing a blend of home and office time.
CRM Strategy Lead: Braze & Customer Journeys in Hove employer: EDF (UK)
Contact Detail:
EDF (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Strategy Lead: Braze & Customer Journeys in Hove
✨Tip Number 1
Network like a pro! Reach out to folks in the energy sector or those who have experience with CRM tools like Braze. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you've got hands-on experience with Braze, make sure to highlight specific projects or successes in your conversations. We want to see how you can improve customer journeys and engage customers effectively.
✨Tip Number 3
Prepare for the interview by researching the company’s current CRM strategies. Understanding their approach will help you tailor your responses and demonstrate how you can enhance their customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM Strategy Lead: Braze & Customer Journeys in Hove
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM strategies! Share specific examples of how you've improved customer experiences in the past, especially using tools like Braze. This will help us understand your genuine interest in the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this position. Highlight your hands-on experience with Braze and any relevant projects that showcase your ability to enhance customer journeys. We love seeing candidates who take the time to align their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate candidates who can communicate effectively, as this is key in CRM strategy!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at EDF (UK)
✨Know Your Braze Inside Out
Make sure you’re well-versed in the Braze tool. Familiarise yourself with its features and how it can enhance customer journeys. Be ready to discuss specific examples of how you've used Braze in past roles to drive engagement.
✨Understand Customer Journeys
Dive deep into the concept of customer journeys. Prepare to explain how you would map out these journeys for the energy sector, focusing on touchpoints that matter most to customers. Think about how you can improve their experiences at each stage.
✨Showcase Your Strategic Thinking
Be prepared to discuss your approach to developing a CRM strategy. Highlight any previous successes and how you measured their impact. Companies love candidates who can think strategically and back it up with data.
✨Embrace the Hybrid Work Model
Since this role offers a hybrid working pattern, be ready to talk about how you manage your time and productivity in both home and office settings. Share any tools or methods you use to stay organised and engaged with your team.
